Certified Pharmacy Technician

Walgreens • Elk Grove, CA

7d • $19 - $26

About The Position

In accordance with state and federal regulations, the Certified Pharmacy Technician assists the pharmacist under direct supervision in the practice of pharmacy and performs other Pharmacy Department duties in accordance with company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers. The position models and delivers a distinctive, positive customer experience.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Build strong relationships with valuable customers.
• Assist the pharmacist in pharmacy practice in accordance with state, federal, and company policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information accurately; retrieve, count, and pour medications; verify medicines; and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures for errors and the Quality Improvement Program.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on the assigned cash register and handle cash as required; help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
• Help keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed