Certified Pharmacy Technician

Walgreens • Bakersfield, CA

7d • $19 - $26

About The Position

In accordance with state and federal regulations and under the pharmacist’s direct supervision, the Certified Pharmacy Technician assists with the practice of pharmacy and other Pharmacy Department duties in line with Company policies and procedures. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. PTCB-certified technicians may also assist and coach pharmacy technicians in operating pharmacy systems and cashiers in using pharmacy cash registers. The technician models and delivers a distinctive, positive customer experience.

Responsibilities include supporting prescription processing and dispensing, assisting pharmacists with workflow and clinical services, resolving customer issues, handling sales and cash, processing insurance claims, and supporting pharmacy inventory and department upkeep. The technician also helps maintain relationships with local healthcare providers and completes assigned training, continuing education, and other tasks.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Greet and assist customers and patients, answer questions, resolve issues, and model customer-service best practices.
• Build strong relationships with valuable customers.
• Assist the pharmacist under supervision in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct.
• Use pharmacy systems to enter patient and drug information, ensure data accuracy, fill prescriptions, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors and follow company error-reporting and Quality Improvement Program procedures.
• Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales, collect and handle cash, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and healthcare organizations through provider outreach and detailing.
• Maintain adequate supplies and keep the Pharmacy Department clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful coworker relationships.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, complete PPLs, obtain continuing education credits, and maintain knowledge of healthcare and pharmacy developments.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed