Certified Senior Pharmacy Technician

Walgreens • Beaverton, OR

7d • $21 - $29

About The Position

The Certified Senior Pharmacy Technician works under the supervision of pharmacists to support pharmacy operations, customer service, prescription processing, inventory management, and clinical services in accordance with applicable laws and company policies. The role also helps maintain efficient pharmacy workflows, supports the Pharmacy Manager and Staff Pharmacist in improving pharmacy performance, and coaches pharmacy technicians and cashiers on processes and tools.

The technician maintains required certification and professional knowledge through training and continuing education. The position requires flexible scheduling, including evening and weekend hours.

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire, except in Community Specialty Pharmacy, Health System Pharmacy locations, or locations where the role is covered under a collective bargaining agreement.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic-level PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet customers and patients, offer assistance, resolve issues, and answer questions to provide a positive customer experience.
• Model customer-service best practices and build relationships with valuable customers.
• Assist in pharmacy practice under pharmacist supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
• Perform assigned pharmacy duties using pharmacy systems to enter patient and drug information, fill prescriptions, verify medicines, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company procedures for pharmacy errors and the Quality Improvement Program.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, collect and handle cash, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform other assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for shipment overages, shortages, order errors, and damaged prescription-drug goods.
• Support the Pharmacy Manager and Staff Pharmacist in analyzing and improving financial, customer-service, and inventory performance, including reviewing Rx KPIs with the Store Manager and Healthcare Supervisor.
• Assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare providers through detailing and outreach to healthcare groups and care facilities.
• Support execution of the Pickup program.
• Keep the Pharmacy Department adequately supplied, clean, neat, and orderly.
• Coach pharmacy technicians and cashiers in correct processes and tool use to improve efficiency.
• Comply with company policies and procedures and maintain respectful coworker relationships.
• Complete special assignments and other tasks as assigned.
• Maintain PTCB or ExCPT certification through the designated training program and/or maintain state-required certification or registration.
• Attend training, complete requested PPLs, obtain continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed