Catering Manager Jobs

About The Position

Requirements

• At least 2 years of experience in catering sales, convention-services sales, banquet event management, hotel management, or a related field.
• Hospitality mindset and prior experience in hospitality, food and beverage, or foodservice environments.
• High accuracy, strong organizational skills, and a proactive approach to client needs and requirements.
• Excellent written and oral communication skills.
• Detail-oriented, with the ability to multitask, take initiative, and solve problems.
• Ability to handle complex events with short lead times and remain focused in high-pressure situations.
• Ability to lift 20 or more pounds.
• Ability to read, understand, and speak English to perform essential job functions.

Nice To Haves

• College degree or equivalent experience.
• Prior experience with Google Suite and Microsoft Office Suite.
• Knowledge of Catertrax, Monday.com, and similar systems.

Responsibilities

• Support account management and sales by reviewing and distributing tickets in the GEMS platforms according to assigned areas and predetermined criteria.
• Initiate client outreach for specific event catering needs.
• Create detailed and accurate Banquet Event Orders (BEOs) for event execution.
• Manage GEMS-to-BEO changes and updates and communicate them to the appropriate teams.
• Meet with clients to discuss budgets, event themes, and experiences.
• Attend onsite client meetings and site visits as needed.
• Coordinate onsite event logistics with the Martiz partner.
• Ensure correspondence is sent professionally and on time.
• Review, pay, and process invoices by final billing deadlines.
• Support client requests for off-standard brochure materials.
• Coordinate custom menu and beverage needs with culinary and operations teams.
• Support high-end events onsite when required.
• Manage assigned tasks, projects, and deadlines in a fast-paced, high-volume environment.
• Perform other duties as needed to support the catering team.
• Support and participate in team meet-and-greets and client relationship-building initiatives.
• Provide high standards of care to existing customers and promote further business by exceeding customer expectations where possible.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and accidental death insurance
• Disability insurance
• Retirement plan
• Paid time off
• Holiday time off, varying by site and state
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet insurance
• Commuter benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid parental leave
• Personal leave
• Potential paid and/or unpaid time off in accordance with applicable laws