Catering Sales Manager

Loews Hotels & Co•Los Angeles, CA

About The Position

Loews Hollywood Hotel is seeking a proactive, results-driven Catering Sales Manager to champion its catering business and deliver exceptional client experiences. The role owns the full sales cycle, from prospecting and lead generation through event execution, while developing client relationships that drive revenue and repeat business. The manager also contributes creative and strategic ideas to distinguish the hotel’s catering offerings in the market. The position works closely with the Director of Meetings & Events, Culinary, Food & Beverage, Brand and PR teams, and the Financial Service Center. Regular attendance and participation in mandatory training sessions and meetings are required. Work schedules may vary to reflect business needs; other duties and special projects may be assigned.

Requirements

At least 1 year of experience in sales, event execution, or related work; hospitality experience is preferred.
Knowledge of hotel operations.
Proficiency with Microsoft Office Suite.
Ability to stand, sit, walk, reach, and regularly lift, pull, or push more than 35 pounds throughout a shift.
Ability to work varying schedules to reflect business needs.

Nice To Haves

Bachelor’s degree in Business, Hospitality Management, or equivalent experience is preferred.
Experience with Delphi is preferred.
Sales, event execution, or related experience in the hospitality industry is preferred.

Responsibilities

Respond promptly to incoming leads and prospect for new catering opportunities.
Plan, coordinate, and service booked catering events to ensure successful execution.
Conduct site visits and design experiences that convert prospects into clients.
Collaborate with the Director of Meetings & Events on annual catering strategies, promotions, and sales blitzes.
Partner with Culinary and Food & Beverage teams to develop customized menus.
Maintain and optimize the hotel’s third-party website presence with Brand and PR teams.
Block space in Delphi to maximize revenue while following property policies.
Prepare and distribute Banquet Event Orders, resumes, and other event documentation.
Schedule and lead pre- and post-convention meetings and support clients.
Encourage rebooking by discussing future event plans and requesting feedback through Meeting Planner Surveys.
Work with the Financial Service Center to support accurate credit and billing processes.
Participate in internal meetings and contribute to assigned special projects.
Maintain regular attendance, attend mandatory training and meetings, and perform other assigned duties.