Catering Sales Manager
About The Position
Loews Hollywood Hotel is seeking a proactive, results-driven Catering Sales Manager to champion its catering business and deliver exceptional client experiences. The manager owns the full sales cycle, from prospecting and lead generation through event execution, and builds relationships that drive revenue and repeat business. The role also contributes creative and strategic ideas to distinguish the hotel’s catering offerings. The position may require varying schedules to reflect business needs, regular attendance, and participation in mandatory training sessions and meetings.
Requirements
- Minimum one year of experience in sales, event execution, or related work; hospitality industry experience is preferred.
- Knowledge of hotel operations.
- Proficiency in Microsoft Office Suite.
- Ability to stand, sit, walk, reach, and lift, pull, or push more than 35 pounds regularly throughout the shift.
Nice To Haves
- Bachelor’s degree in Business, Hospitality Management, or equivalent experience.
- Experience with Delphi.
Responsibilities
- Respond promptly to incoming leads and actively prospect for new catering opportunities.
- Plan, coordinate, and service booked catering events to ensure successful execution.
- Conduct site visits and design experiences that convert prospects into loyal clients.
- Collaborate with the Director of Meetings & Events to implement annual catering strategies, promotions, and sales blitzes.
- Partner with Culinary and Food & Beverage teams to develop customized menus.
- Maintain and optimize the hotel’s third-party website presence with Brand and PR teams.
- Block space effectively in Delphi to maximize revenue while following property policies.
- Prepare and distribute Banquet Event Orders, resumes, and other documentation.
- Schedule and lead pre- and post-convention meetings and provide client support.
- Encourage rebooking by discussing future event plans and soliciting feedback through Meeting Planner Surveys.
- Partner with the Financial Service Center to support accurate credit and billing processes.
- Participate in internal meetings and contribute to special projects as assigned.
- Maintain regular attendance in accordance with standards.
- Attend mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits
- 401(k) with company match
- Paid sick days, vacation, and holidays
- Paid bereavement and paid pet bereavement
- Training and development opportunities and career growth
- Tuition reimbursement
- Pet insurance
- Team Member hotel rates, discounts, and other perks
- Transportation perks
- Complimentary meals in the Team Member Café while working
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
