Catering Sales Manager
About The Position
Kalahari Resorts & Conventions is seeking a Catering Sales Manager to handle event-only bookings with fewer than ten sleeping rooms. This is a contracting and servicing position: the manager is responsible for booking, detailing, and servicing the events they sell. The role includes prospecting, account development, trade show participation, negotiating, contracting, event detailing, onsite support, and billing. As part of the leadership team, the Catering Sales Manager guides, supports, and inspires associates while delivering guest experiences. The manager partners with clients throughout event planning to align details with client expectations and resort standards, and collaborates with operational teams to support effective event execution, associate engagement, and service excellence. The stated salary range is $60,000–$70,000. Locations listed are Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; Round Rock, Texas; and Spotsylvania County, Virginia.
Requirements
- Two years of hotel catering or event sales experience.
- Proven success developing and closing group business.
- Broad understanding of the events industry and day-to-day hotel or resort operations.
- Ability to establish rapport with leads, discover needs, overcome objections, and close a sale.
- Ability to manage time and accounts independently.
- Attention to detail when managing accounts.
Responsibilities
- Identify and pursue new business opportunities through prospecting.
- Build and nurture client relationships.
- Negotiate and manage contracts.
- Partner with Banquets, Culinary, Convention Services, Guest Services, and other operational teams to ensure successful event execution.
- Resolve client concerns proactively and professionally to support satisfaction and repeat business.
- Maintain accurate records and client information in the resort’s sales and event management systems.
- Develop accounts and participate in trade shows.
- Detail and service events booked by the position, including onsite support and billing.
Benefits
- Career growth opportunities with promotion from within.
- 401(k) matching.
- Paid time off.
- Holiday compensation.
- Health, dental, and vision coverage for full-time associates.
- Employee appreciation events, discounts, and perks at all resorts.
- Education assistance programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
