Warehouse Manager

Behind The Scenes Catering & Events•San Diego, CA
•Onsite

About The Position

BTS Hospitality is hiring a full-time Warehouse Manager in San Diego, California, to lead the warehouse team, inventory, and fleet operations. The role ensures that equipment and supplies are accurately prepared for each event, vehicles are properly loaded, and equipment and rentals are returned and accounted for afterward. The position is on-site and includes travel to off-site events. The Warehouse Manager recruits, trains, schedules, and oversees warehouse and logistics staff; manages equipment, supplies, liquor, receiving, fleet maintenance, vehicle scheduling, and rental vendors; and implements safety and security procedures. The role also improves warehouse and logistics procedures, oversees building maintenance needs, supports special projects and major off-site events, and keeps management and warehouse staff informed through regular updates and reports. The schedule averages about 45 hours per week and follows the event calendar. It includes some evenings, weekends, and occasional stretches of seven consecutive days during peak season. The role requires working on foot in a warehouse and at event sites and lifting and moving equipment as needed. Compensation is $90,000–$95,000 per year, based on experience.

Requirements

  • At least 3 years of warehouse management experience.
  • Proven ability to lead, schedule, and develop a team.
  • Strong communication and interpersonal skills.
  • Strong Microsoft Excel skills and comfort with inventory systems.
  • Professional, dependable, and flexible, with a willingness to take ownership.
  • Ability to adapt to changing demands and prioritize for fast, accurate results.
  • Self-starter able to take a project from start to finish.
  • Valid driver's license.
  • Ability to work on foot in a warehouse and at event sites and lift and move equipment as needed.
  • Ability to work a flexible schedule that includes evenings, weekends, and occasional seven-day weeks during peak season.

Nice To Haves

  • Hospitality, catering, or events experience is strongly preferred.
  • Forklift certification is preferred.

Responsibilities

  • Recruit, hire, onboard, and train warehouse and logistics staff.
  • Build and manage the warehouse schedule and daily task list with the Logistics Manager and Director of Operations.
  • Assign work, set deadlines, review results, and manage performance, including coaching and corrective action.
  • Coordinate with the Staffing & Operations Manager to staff off-site events and train Event Managers and service staff in warehouse procedures.
  • Coordinate with the Special Projects Manager to staff BTS special projects throughout the year.
  • Manage inventory of equipment, china, linen, décor, dry goods, and beverages through physical counts reconciled with the inventory system.
  • Manage liquor cage event check-in and check-out, consumption tracking, and ordering to maintain par levels.
  • Establish and enforce safety and security procedures in line with Cal/OSHA, including logs and training.
  • Run the receiving area and its logs with the Front Office.
  • Manage the vehicle maintenance program to keep the fleet on schedule for service and repairs.
  • Schedule delivery vehicles for daily drops and events with the Logistics Manager.
  • Coordinate with rental equipment vendors to ensure orders are accurate, on time, and properly returned.
  • Ensure event orders are pulled completely and accurately, trucks and vans are loaded correctly, and equipment and rentals are returned and inventoried.
  • Work with the Director of Operations to create, document, and improve warehouse and logistics procedures.
  • Oversee building maintenance needs and repairs.
  • Support BTS directors and managers on special projects and large off-site events, including major sporting events and national tours.
  • Communicate information between the management team and warehouse staff.
  • Provide regular updates and reports on warehouse progress and issues.

Benefits

  • Discretionary performance bonuses.
  • Medical and dental benefits for full-time employees after 90 days.
  • 401(k) with a discretionary company match.
  • Paid vacation and paid sick time.
  • Monthly mobile phone allowance.
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