Grand Lodge Catering AAM (Assistant Assistant Manager)

McMenamins•Forest Grove, OR
•Onsite

About The Position

McMenamins Grand Lodge is hiring a Catering Assistant Manager (AAM). This position assists the catering manager and Catering AM with the daily functions, upkeep, and maintenance of the catering department and its staff. The role works with the catering manager, sales department, property manager, and kitchen manager to coordinate catered and special events. The assistant manager is expected to perform all duties involved in running events, from setup through service and breakdown. Events range from small business meetings with minimal food to large groups receiving full meals. The work can be physically demanding and requires mental agility, effective multitasking in a fast-paced, deadline-oriented environment, and the ability to work both independently and as part of a team.

Requirements

  • Obtain and maintain a current food handlers’ card and OLCC card.
  • Be at least 21 years old.
  • Have previous serving- or catering-related experience.
  • Have a flexible schedule, including days, evenings, weekends, and holidays.
  • Enjoy working in a busy, customer service-oriented environment.
  • Be able to perform physically demanding work and effectively multitask in a fast-paced, deadline-oriented environment.
  • Be able to work independently and as part of a team.

Responsibilities

  • Perform non-management duties normally carried out by catering staff.
  • Support the catering manager and assist with training and supervising staff.
  • Order products and rental items for events.
  • Handle scheduling and payroll.
  • Conduct employee evaluations and help manage employee files.
  • Conduct and calculate inventory.
  • Maintain equipment and cleanliness.
  • Write up and enter billing.
  • Set up and operate audio-visual equipment.
  • Troubleshoot events, serve as a resource, and handle customer complaints.
  • Help conduct regular staff meetings.
  • Perform general filing and administrative duties.
  • Enforce McMenamins, departmental, and property policies.
  • Coordinate catered and special events with the catering manager, sales department, property manager, and kitchen manager.
  • Set up, run, and break down catered and special events.

Benefits

  • Employee discounts and perks, including $45 hotel rooms, 40% off bottles of wine, access to concerts, all-day happy-hour beverage pricing, 40% off McMenamins apparel and spa services, and shift food credits.
  • Comprehensive insurance benefits, including vision, medical, dental, chiropractic, and alternative care for eligible employees.
  • 401(k) plan with employer contribution for eligible employees.
  • Paid Time Off (PTO).
  • Opportunities to work at other locations, including the winery and concerts.
  • Work-life balance.
  • Fun team and positive work environment.
  • Multiple career path opportunities.
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