Edgefield Housekeeping AAM

McMenamins • Troutdale, OR

8d • Onsite

About The Position

McMenamins Edgefield is hiring a Housekeeping AAM (Assistant Assistant Manager). This position assists the Hotel Housekeeping AM and Hotel Manager with oversight of housekeeping operations. The role supervises housekeeping staff, supports their work as needed, and helps ensure that staff are trained in proper cleaning procedures. It also involves inspecting rooms and housekeeping areas, reporting repair and supply needs, and following up with the Hotel Manager about issues. The Housekeeping AAM works with the Hotel Manager on hiring, training, and enforcing company, property, and departmental policies. The position also responds to hotel guests’ general questions and helps direct them around the property.

The work can be physically demanding and requires effective multitasking in a fast-paced, deadline-oriented environment, as well as the ability to work independently and as part of a team. McMenamins describes itself as a family-owned company serving Oregon and Washington, with neighborhood pubs and historic hotels, and emphasizes community, art, history, music, food, drink, and fun.

Requirements

• Must be at least 18 years old.
• Previous housekeeping experience required.
• Able to handle hard physical work and multitask effectively in a fast-paced, deadline-oriented environment.
• Able to work well independently and as a member of a team.

Nice To Haves

• Previous supervisory experience preferred.
• Flexible schedule, including days, evenings, weekends, and holidays preferred.

Responsibilities

• Assist the Hotel Housekeeping AM and Hotel Manager with oversight of housekeeping operations.
• Supervise housekeeping staff and ensure housekeepers are trained in proper cleaning procedures for rooms, closets, bathrooms, and hallways.
• Assist housekeeping staff with tasks as needed.
• Check departures and notify housekeepers of changes to their room assignment lists.
• Inspect rooms for readiness after housekeepers finish cleaning.
• Report repair issues to Facilities and follow up with the Hotel Manager about room or housekeeping issues in a timely manner.
• Check closets and carts for readiness after other housekeepers leave for the day.
• Take a weekly inventory of cleaning supplies and notify the Hotel AM and Hotel Manager of equipment or product needs.
• Work with the Hotel Manager on hiring needs and training, and comply with and enforce company, property, and departmental policies.
• Answer hotel guests’ general questions and direct them to rooms, events, and locations on the property.

Benefits

• Employee discounts and perks, including $45 hotel rooms, 40% off bottles of wine, access to concerts, all-day Happy Hour beverage pricing, 40% off McMenamins apparel and spa services, and shift food credits.
• Comprehensive insurance benefits package, including vision, medical, dental, chiropractic, and alternative care for eligible employees.
• 401(k) plan with employer contribution for eligible employees.
• Paid Time Off (PTO).
• Opportunities to work at other locations, such as the winery or concerts.
• Work-life balance emphasis.
• Fun team and positive work environment.
• Multiple career path opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed