Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree from an accredited college or university; or one year of experience at the lower-level Adult Protective Services Case Manager 1 (SSP170); or equivalent position.
• Excellent oral, written, presentation, and interpersonal communication skills.

Nice To Haves

• Experience working with issues affecting client populations, such as family violence, crisis intervention, substance abuse, or services to elderly or disabled people.
• Bachelor’s degree in a Human Services program.
• Valid driver’s license and consistent access to a vehicle for required work-related activities.

Responsibilities

• Conduct initial investigations of protective service reports that meet Adult Protective Services criteria and determine whether intervention is appropriate within required timeframes.
• Evaluate client risk and take appropriate action to ensure safety.
• Provide follow-up, consultations, and other applicable resources to stabilize situations and help prevent recurrence of abuse, neglect, or exploitation.
• Initiate legal proceedings for guardianship as a last resort to protect incapacitated adults.
• Maintain required documentation and complete reports within required timeframes.
• Maintain knowledge of current policies, laws, trends, and developments by attending training sessions and meetings.
• Perform other professional responsibilities as assigned.
• Provide helpful, courteous, accessible, responsive, and knowledgeable service to internal and external customers.
• Cooperate with others and work as a team player within and across departments to achieve shared goals.
• Treat others with dignity and respect, maintain a friendly demeanor, and value others’ contributions.
• Deliver required business results and meet achievable goals.
• Comply with quality standards and deadlines while maintaining focus on agency and State goals.
• Demonstrate honesty, accountability, and commitment to public duty and help maintain public trust.
• Use sound judgment and develop effective solutions.
• Communicate effectively through oral, written, presentation, and interpersonal skills.

Benefits

• Flexible work schedule
• Unique training opportunities
• Employee retirement plan
• 401(k) plan
• 457 plan
• 13 paid holidays
• Vacation leave
• Sick leave
• Medical insurance
• Dental insurance
• Vision insurance
• Long- and short-term care
• Life insurance
• Employee discount programs
• Telework opportunities depending upon the position