Case Manager - SSVF Outreach (JR 5607)

PATH (People Assisting the Homeless)•Los Angeles, CA

2d•$23 - $28

About The Position

PATH is seeking an Outreach Case Manager to join its Supportive Services for Veteran Families (SSVF) Team at the RHC Office in Los Angeles, California. The role’s main function is to help participants break the cycle of homelessness using a “whatever it takes” approach. The position is full-time, non-exempt, and requires driving. The listed salary range is $23.24 to $28.28 per hour; placement within the range depends on relevant experience. The Outreach Case Manager conducts participant intake and individualized needs assessments, collaborates with participants to develop Individualized Service Plans (ISPs), and supports progress toward housing, income, and other personal goals. The role connects participants with resources and services, completes program-specific assessments, reviews progress, and maintains timely, accurate, confidential participant records in accordance with program and PATH policies, HIPAA, and applicable guidelines. PATH provides services throughout California to people experiencing homelessness, including prevention, street outreach, employment assistance, case management, supportive services, interim housing, and permanent supportive housing. Its programs address barriers to long-term housing stability and aim to improve wellbeing beyond housing alone.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation, a valid driver’s license, and proof of insurance and ownership for personal vehicles used during work duties.
Be able to qualify for PATH’s insurance coverage.
Be authorized to work for any employer in the United States; PATH cannot sponsor or take over sponsorship of an employment visa.
Demonstrate analytical skills and attention to detail.
Demonstrate collaboration and teamwork skills.
Communicate clearly and effectively verbally and in writing.
Demonstrate creativity, initiative, critical thinking, and problem-solving ability.
Maintain ethical and professional standards and appropriate professional boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants.
Collaborate with participants to develop Individualized Service Plans addressing housing goals, maintaining or increasing income, and other personal goals, including medical, mental health, substance use, financial, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals and conduct a 90-day review with participants after initial intake.
Complete case-file notes in a timely manner and maintain complete, accurate, current participant files with required documentation.
Maintain the confidentiality of participant files in accordance with HIPAA and applicable guidelines.