SSVF Case Manager

Community Hope•Parsippany-Troy Hills, NJ

1d•Hybrid

About The Position

Community Hope, Inc. is hiring a full-time, mobile case manager for its Supportive Services for Veteran Families Program. The role provides case management and eligibility screening to veterans and requires residence in Morris, Passaic, or Sussex County. This is a hybrid position, with meetings conducted in community settings such as shelters, jails, hospitals, and private residences. The Case Manager supports veterans with housing stabilization, budgeting, financial entitlements and benefits, referrals, advocacy, and connections to community and government agencies. The role also includes maintaining accurate records and electronic health records, transporting veterans in agency vehicles, inspecting housing, and conducting outreach in locations where people experiencing homelessness may gather. Teamwork includes shift coverage, communication with colleagues, and covering co-workers’ duties as needed.

Requirements

Bachelor’s degree in Social Work, Psychology, or a related field.
At least 1 year of case management experience, preferably working with veterans or people experiencing homelessness.
Valid driver’s license and good driving record.
Must reside locally in the assigned service catchment area; the position announcement specifies Morris, Passaic, or Sussex County.

Nice To Haves

Case management experience working with veterans or people experiencing homelessness.

Responsibilities

Provide case management services, including intake, assessment, housing stabilization, budgeting, financial entitlements and benefits, case conferences, referrals for adjunctive services, family meetings, advocacy, and liaison with community and governmental agencies, landlords, real estate agents, and brokers.
Provide linkage and referrals for mental health, substance abuse, legal, and other service needs.
Screen applicants for program eligibility and collect and maintain accurate, detailed records.
Meet with participants in community settings, including shelters, jails, hospitals, and private residences.
Document service delivery accurately and promptly while maintaining veteran confidentiality.
Enter intake, contact, housing stability plan, temporary financial assistance, and other information into the electronic health record accurately and promptly.
Transport veterans safely and responsibly in agency vehicles.
Conduct housing inspections to ensure safe and adequate housing for participants.
Attend and organize community outreach events, including outreach in encampments, under bridges, outdoors, shelters, stand-downs, soup kitchens, houses of worship, and other places where homeless people congregate.
Support the team by covering shifts, communicating relevant information, and covering co-workers’ duties as needed.