CASE MANAGER

The GEO Group•Newark, NJ

About The Position

The Case Manager is primarily responsible for providing therapeutic program services to residents assigned to a specific caseload and monitoring the delivery of services while residents are enrolled in the program. Services may include didactic and psycho-educational activities, individual and group counseling, peer-awareness activities, therapeutic encounters, crisis intervention, and recordkeeping. Services must be delivered within the scope of applicable local certification, licensure, and credentialing authorities and in accordance with internal and external requirements. The Case Manager facilitates scheduled clinical activities, conducts resident intake and counseling sessions, develops and updates treatment plans, maintains resident records, monitors resident behavior and facility safety, and participates in reporting and staff development activities. The role may also provide backup for Monitor duties.

Requirements

Bachelor’s degree in Psychology, Criminal Justice, Counseling, Social Work, or a related field; a combination of education and experience may be considered at management’s discretion.
Valid, active state driver’s license.
Time-management and organizational skills.
Ability to adhere to strict deadlines.
Good written and oral communication skills.
Ability to conduct small didactic groups, maintain control, and facilitate resident participation and self-discovery.
Ability to multitask and manage time in a fluid work environment.
Knowledge of Cognitive Behavioral Therapy and Rational Emotive Behavioral Therapy principles and techniques.
Knowledge of 12-Step programs or comparable program techniques.
Ability to work with computers and software typically used by the department.

Nice To Haves

Master’s degree.
Knowledge of addictions or mental health counseling.

Responsibilities

Ensure compliance with internal, external, and accrediting-agency contract policies and procedures.
Facilitate daily clinical program activities according to the established clinical schedule, including process groups, Therapeutic Community meetings, curriculum lectures, Life Skills seminars, caseload groups, and specialized groups.
Conduct intake sessions for newly assigned residents, explain program requirements, review criminal files, and establish preliminary treatment plans.
Conduct bi-weekly individual counseling sessions for assigned residents, including progress reporting, treatment planning, goal setting, crisis intervention, behavioral adjustment sessions, psychological referrals, and discharge planning.
Maintain electronic and hard-copy clinical charts for assigned residents and complete documentation according to deadlines and program policies.
Monitor and address resident behavioral issues and conduct daily visual room inspections.
Participate in data compilation and program reporting.
Attend staff meetings, seminars, and workshops as required.
Provide backup for Monitor duties when necessary, which may include resident intakes, check-ins, breath analysis, and drug screens.
Monitor facility sanitation and safety and assign residents daily housekeeping chores to meet facility standards.
Perform other duties as assigned.