Case Manager

Northeast Family Services•Columbia, NH

About The Position

Northeast Family Services is hiring a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. The role works in collaboration with clinical team members and DCYF to coordinate and deliver in-home services for children, youth, and families throughout New Hampshire. The Case Manager reports to the Clinical Supervisor. The work includes maintaining an assigned caseload, developing treatment plans with families and DCYF, documenting services and progress, providing parent education and coaching, and conducting supervised visitation in home and community-based settings. The role also involves coordination with courts, schools, behavioral health providers, and other members of the treatment team; ongoing risk assessment; client transportation; and participation in an on-call rotation. Early-evening availability and flexible scheduling are required to accommodate client needs. Full-time employees are eligible for the listed benefits. Compensation is up to $50,000, and a $500 stay-on bonus is offered after six months.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure the proper implementation of in-home services in accordance with referrals made by DCYF.
Collaborate with DCYF to respond to referral requests, create treatment plans, participate in treatment meetings, and provide regular service-specific documentation.
Develop and collaborate on treatment plans with measurable and attainable goals in partnership with families and DCYF.
Meet service-delivery documentation requirements, including assessment writing and report writing.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Provide parent coaching and support, including effective parenting strategies and guidance on children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce supervised visitation expectations identified by DCYF to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other involved treatment-team members to provide quality services.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor regarding safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as required.
Participate in an on-call rotation and respond by phone to provide support to families as needed.
Document all clinical contacts and other required documentation through the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision coverage for full-time employees.
Three weeks of paid vacation for full-time employees.
Eleven paid holidays for full-time employees, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% employer match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Professional growth opportunities.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.