Case Manager

Horizon House Careers • Philadelphia, PA

13d • Hybrid

About The Position

The Case Manager will provide engagement and case management support, including home-based visitations and other services within the Philadelphia community. This role involves interacting with members of the multidisciplinary team to ensure participants receive individualized services designed to help them move towards long-term housing. Services must be provided in compliance with contract and Agency regulations.

Requirements

• Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice, theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care experience; or any combination of experience, education or training that would provide the level of knowledge, skill and ability required.
• Ability to communicate both verbally and in written form with every level of the behavioral health system and maintain effective professional relationships with associates in the Agency/community at large.
• Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illnesses and respect for participant rights and personal preference in treatment are essential.
• Ability to work independently and as part of a focused team.
• Working knowledge of Outlook, MS Word, and Excel.
• Possess manual dexterity and fine motor skills.
• Requires crisis intervention.

Nice To Haves

• May be required to possess a valid driver's license with an acceptable driving record.
• Fee-for-service and electronic health record experience strongly preferred.

Responsibilities

• Provide engagement and case management support, including home-based visitations and other services within the Philadelphia community.
• Interact with members of the multidisciplinary team to ensure that participants receive the individualized services designed to help them move towards long-term housing.
• Provide services in compliance with contract and Agency regulations.
• Maintain daily productivity standards.
• Carry a mobile phone during scheduled working hours and scheduled on-call services.
• Respond in emergencies.
• Report to work during emergencies, including inclement weather.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level