Care Manager Jobs

About The Position

Requirements

• For those hired on or after January 1, 2024, a Bachelor’s Degree in Social Work is required.
• For those hired on or before December 31, 2023, a Bachelor’s Degree in Social Work or related degree is required.
• Official transcript from accredited school or letter emailed directly from the school’s registrar’s office confirming program completion will be accepted upon graduation.
• Primary source education verification required within 90 days of start date.
• BS: Social Work (Required)
• MS
• Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Nice To Haves

• One (1) year of experience in a healthcare setting preferred
• Compassionate, warm and patient focused
• Exceptional documentation and planning skills
• Excellent communication and interpersonal skills

Responsibilities

• Determine patient needs through rounds, chart review, patient/family interviews and team conferences.
• Coordinate multidisciplinary and agency case conferences.
• Work with care managers to advocate for patient/family to obtain approval for insurance coverage.
• Manage referrals related to patients at risk and determine appropriate intervention strategies and document as implemented.
• Ensure that inappropriate referrals are channeled correctly and documented.
• Coordinate assessments and develop care plan in accordance with accepted social work policy.
• Implement plan of intervention preparatory to discharge or initiate continued care plan.
• Assesses patient needs and determines mode of intervention.
• Possesses appropriate age and specific knowledge about the dynamics of group assigned and assesses patient needs accordingly as documented in Care Connect or medical record.
• Interviews patients and/or families and records psychosocial assessments in accordance with the social work documentation policy as documented in chart.
• If indicated, evaluates patients for the appropriate level of care as documented in chart, office file, and by referrals.
• Works with care manager, acts as intermediary, with Health Care Insurance providers (ex. HMO’s, private insurance, Medicare), advocating for patient/family, to obtain approval for coverage as documented in the chart.
• Involves patient/family in the treatment planning process as demonstrated in the chart notes, and signatures on the appropriate forms.
• Executes plan of discharge/continued care which is mutually agreeable to patient/family.
• Notifies involved parties (ex., doctor, family, patient, facility) concerning the discharge, within 24 hours of receipt of discharge authorization as documented in chart.
• Requests needed paperwork from nursing/doctor other disciplines as documented in the chart.
• Arranges for transportation of patient where needed in accordance with hospital procedure, as documented in the chart.
• Acts as liaison with the community and as a referral source.
• Performs other duties as assigned.

Benefits

• Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.