Care Manager / Housing Navigator

Home & Health Care Management•Chico, CA

4d•Onsite

About The Position

Home & Health Care Management is hiring a Care Manager / Housing Navigator for its Enhanced Care Management Team. The role provides comprehensive case management and housing navigation services to participants, including older adults, children, and people living with disabilities across Northern California. The position is based in the Chico office and is not remote; travel may comprise up to 80% of the role, including visits to participants in their homes. The full-time schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch. The Care Manager / Housing Navigator works with care managers to identify community resources and support participants in accessing services, benefits, and medical care. The role includes advocacy, participant education, documentation, and reporting changes in participants’ behavior or condition to a supervisor and medical provider. Pay is $25.00–$27.00 per hour, with exact compensation depending on skills and experience.

Requirements

Current CPR certification.
Valid California driver’s license.
Eligible to be insured under the company’s liability policy, with a clean DMV report.
Own car and proof of current auto insurance.
Pass a pre-employment background check and comply with fingerprinting requirements.
Communicate effectively in English, verbally and in writing, with colleagues, supervisors, and participants.
Ability to work in the community for face-to-face client visits and in an office environment.
Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
Ability to assess and prioritize multiple tasks, projects, and demands.
Ability to meet deadlines and complete projects and assignments.
Ability to establish and maintain effective working relationships with coworkers and community providers.
Ability to use a computer and standard software, including an electronic medical record.
Ability to work independently and as a team member.
Successfully pass a medical exam that assesses, among other things, ability to move, visual acuity, and hearing acuity.
Able to sit, stand, bend, lift, walk, and move intermittently during working hours.
Able to lift up to 35 pounds without assistance.
Able to drive intermittently.

Nice To Haves

Knowledge of and experience with the Cal-AIM program, HUD, and housing programs.
Experience providing care management services and knowledge of low-income housing resources.
Knowledge of community and supportive services.
Bilingual skills, especially Russian, Spanish, Hmong, or Portuguese.
Education in social work or a related field such as gerontology, sociology, or psychology.

Responsibilities

Work with a Care Management Team providing comprehensive case management services.
Help identify community resources that meet participants’ needs, including housing, medical equipment and supplies, primary and specialty care, food, clothing, household goods, and medical transportation.
Guide participants through applications for services such as health benefits and insurance coverage, IHSS, CalFresh, and waiver and managed care programs.
Advocate to help ensure participants receive timely medical services and can remain safe in their communities.
Educate participants about the benefits of services and community support programs.
Document participant interactions and maintain timely reporting and documentation.
Observe participant behavior and report significant changes to a supervisor and medical provider, documenting reports in a timely and appropriate manner.
Conduct face-to-face visits with participants in the community, including in their homes.