Housing Navigator

CITY CARE INC • Tulsa, OK

2h

About The Position

City Care is seeking an organized, task-oriented Advocate who can work with single adults on a flexible schedule and motivate change by building relationships with people working toward a brighter future. The Housing Navigator assists individuals in the homelessness response system as they transition into safe and affordable housing, helping them meet self-directed goals and objectives within a psychosocial rehabilitation framework.

Requirements

• Previous experience in case management, recovery, or mental health services.
• Computer literacy sufficient to perform error-free data entry.
• Current Oklahoma driver's license, reliable transportation, and updated car insurance.

Nice To Haves

• Professional experience navigating mental and physical health systems, benefits, and resources.
• Previous shelter experience.
• Behavioral Health Case Manager II qualification; an associate degree or equivalent lived or work experience.
• HMIS experience.
• Bilingual ability.

Responsibilities

• Develop knowledge of community resources and a network of collaborative partners.
• Develop individualized housing plans with guests based on their self-directed goals.
• Collaborate to develop, monitor, and evaluate service plans to improve guest outcomes.
• Provide case management assistance, resource development, crisis intervention, and direct support to individuals in the shelter, including document recovery and coordination with the City of Norman's Continuum of Care and other partner agencies.
• Document progress, referrals, and contacts in the electronic record to promote housing stability; keep releases of information, case notes, and weekly documentation current and compliant with best practices.
• Educate incoming guests about rules and policies.
• Conduct weekly face-to-face meetings with guests as directed.
• Attend weekly staffing and community meetings as directed.
• Maintain professional confidentiality among guests, interns, externs, volunteers, and staff.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree