Housing | Housing Navigator

CATHOLIC CHARITIES OF THE ARCHDIOCESE•Galveston, TX

1d•Onsite

About The Position

The Housing Navigator plays a critical role in the Rapid Rehousing Program, helping individuals and families experiencing homelessness secure safe, affordable housing that meets HUD habitability and inspection standards. The position works closely with case navigators, landlords, and community partners to identify housing opportunities, address barriers to housing stability, and support successful placement. It also maintains an accurate housing database and client records. The role is based in Galveston, Texas, is full-time, involves a day shift, and requires travel of up to 50%.

Requirements

Associate degree in psychology or a related field.
Two years of experience in housing navigation, case management, or social services.
Complete agency-provided NSPIRE Inspector Training and pass within the first 90 days of employment.
Valid Texas driver's license.
Experience interacting in person, by telephone, and by email with people in need of assistance.
Experience conducting outreach and presentations.
Knowledge and experience with housing issues and available resources.
Experience and knowledge of challenges and resources for people at risk of homelessness.
Knowledge of homelessness, related issues, and poverty-related issues.
Ability to work with diverse communities.
Excellent organizational skills and ability to self-motivate.
Excellent written and verbal communication and people skills.
Computer literacy, including experience with MS Office (Word, Excel, and Outlook) and internet use.
Ability to work under pressure, manage multiple priorities, and meet deadlines.
Ability to identify key issues, solve problems, and implement effective, creative solutions.
Ability to be a flexible and effective team player and adapt to changes in a busy workplace environment.
Successful applicant must comply with federal contractor vaccine mandate requirements.

Responsibilities

Assist clients referred by the Galveston Coalition in identifying and securing available housing units that meet HUD and program standards.
Guide clients through the housing search process, including identifying units and completing applications.
Ensure clients understand their rights and responsibilities as tenants.
Build and maintain relationships with landlords, property managers, and housing providers to expand affordable housing options.
Educate landlords about participating in the Rapid Rehousing Program, including rental assistance and case management support.
Mediate tenant-landlord conflicts as needed to promote long-term housing stability.
Attend community meetings, housing coalitions, and networking events to strengthen housing resources.
Ensure housing units meet HUD habitability and NSPIRE inspection requirements.
Conduct housing inspections or coordinate with inspectors to verify compliance before move-in.
Maintain knowledge of fair housing laws, tenant rights, and rental market trends.
Maintain an accurate, up-to-date housing database with available units and landlord contacts.
Document client housing placements, lease agreements, and rental assistance records in agency databases.
Ensure timely and accurate reporting of housing outcomes and program metrics.
Perform other duties as assigned.