Care Manager / Housing Navigator
About The Position
Home & Health Care Management is hiring a member of its Enhanced Care Management Team to provide comprehensive case management and housing navigation services to participants across most counties in Northern California. The role supports older adults, children, and people living with disabilities by helping address social determinants of health and connecting participants with community resources. The position is based in the Chico office and is not remote. Although office-based, travel may comprise up to 80% of the role, including visits to participants in their homes. The full-time schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with one hour for lunch. Pay is $25.00–$27.00 per hour; exact compensation may vary based on skills and experience.
Requirements
- Current CPR certification.
- Valid California Driver’s License.
- Must be eligible for coverage under the company liability policy and have a clean DMV report.
- Must have a personal car and proof of current auto insurance.
- Must comply with pre-employment background check and fingerprinting requirements.
- Ability to communicate effectively in English, both verbally and in writing, with colleagues, supervisors, and participants.
- Ability to work in the community for face-to-face client visits and in an office environment.
- Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
- Skill in assessing and prioritizing multiple tasks, projects, and demands.
- Skill in meeting deadlines to complete projects and assignments.
- Ability to establish and maintain effective working relationships with coworkers and community providers.
- Ability to use a computer and standard software, including an electronic medical record.
- Ability to work independently and as a team member.
Nice To Haves
- Cal-AIM Program knowledge and experience with HUD and housing programs.
- Experience providing care management services and knowledge of low-income housing resources.
- Knowledge of community and supportive services.
- Bilingual skills, especially Russian, Spanish, Hmong, or Portuguese.
- Education in social work or a related field such as gerontology, sociology, or psychology.
Responsibilities
- Work with a Care Management Team providing comprehensive case management services.
- Help the team find community resources that meet participants’ needs, including housing, medical equipment and supplies, primary care physicians and specialists, food, clothing, household goods, and medical transportation.
- Guide participants through applications for services such as health benefits and insurance coverage, IHSS, CalFresh, and waiver and managed care programs.
- Advocate to ensure participants receive timely medical services and can remain safe in their community.
- Educate participants about the benefits of services and community support programs.
- Document interactions with consumers and meet timely reporting and documentation requirements.
- Observe participant behavior, report significant changes to a supervisor and medical provider, and document reports promptly and appropriately.
Benefits
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Long-term disability insurance.
- Flexible spending account for medical and dependent care.
- Aflac.
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Monthly phone stipend.
- Employee Assistance Program (EAP).
- Mileage reimbursement for eligible positions.
- Company vehicles available for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
