Care Manager / Housing Navigator

Home & Health Care Management•Redding, CA

5d•$25 - $27•Onsite

About The Position

Home & Health Care Management is hiring a Care Manager / Housing Navigator for its Enhanced Care Management Team. The role provides comprehensive case management and housing navigation services to participants across many Northern California counties. It is based in the Redding office and is not remote. Although office-based, travel may comprise up to 80% of the role, including visits to participants in their homes. The Care Manager works with a team of care managers to connect participants with community resources and support them in accessing services and benefits. The role advocates for timely medical services, educates participants about available programs, and maintains accurate, timely documentation. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. The hourly pay range is $25.00–$27.00, with exact compensation varying according to skills and experience. A job offer is conditional on passing a medical examination that assesses, among other things, ability to move, visual acuity, and hearing acuity.

Requirements

Current CPR certification.
Valid California Driver’s License.
Eligibility for coverage under the employer’s liability policy and a clean DMV report.
A personal vehicle and proof of current auto insurance.
Compliance with pre-employment background check and fingerprinting requirements.
Ability to communicate effectively in English, both verbally and in writing, with colleagues, supervisors, and participants.
Ability to work in the community during face-to-face client visits and in an office environment.
Knowledge of basic problems and needs of people diagnosed with a physical disability or emotional disturbance.
Skill in assessing and prioritizing multiple tasks, projects, and demands.
Skill in meeting deadlines to complete projects and assignments.
Ability to establish and maintain effective working relationships with coworkers and community providers.
Ability to use a computer and standard software, including an electronic medical record.
Ability to work independently and as a team member.
Ability to sit, stand, bend, lift, walk, and move intermittently during working hours; lift up to 35 pounds without assistance; and drive intermittently.
Ability to pass a pre-employment medical exam, including assessments of movement, visual acuity, and hearing acuity.

Nice To Haves

Experience with the Justice Involved population.
Cal-AIM Program knowledge and experience with HUD and housing programs.
Experience providing care management services and knowledge of low-income housing resources.
Knowledge of community and supportive services.
Bilingual skills, especially Russian, Spanish, Hmong, or Portuguese.
Education in social work or a related field such as gerontology, sociology, or psychology.

Responsibilities

Work with a Care Management Team providing comprehensive case management services.
Help the team find community resources to meet participants’ needs, including housing, medical equipment and supplies, primary and specialty care, food, clothing, household goods, and medical transportation.
Guide participants through applications for services such as health benefits and insurance coverage, IHSS, CalFresh, and waiver and managed care programs.
Advocate to ensure participants receive timely medical services and can remain safe in their communities.
Educate participants about the benefits of services and community support programs.
Document participant interactions and meet timely reporting and documentation requirements.
Observe participants’ behavior, report significant changes to a supervisor and medical provider, and document reports promptly and appropriately.