Business Analyst Jobs

About The Position

Requirements

• 3–5+ years of experience in business analysis.
• Project management skills, including coordinating and balancing multiple projects in a time-sensitive environment, under pressure, and while meeting deadlines.
• Digital Web/Mobile product experience.
• Four-year bachelor's degree or equivalent work experience (4+ years of experience aligned with the duties of the role).
• Ability to define problems, analyze complex information, collect data, establish facts, and draw valid conclusions and solutions.
• Strong collaboration and communication skills.
• Demonstrated project management leadership skills and ability to manage and drive multiple efforts of work simultaneously in a time-sensitive environment.

Nice To Haves

• User Acceptance Testing (UAT) experience.
• Agile methodology experience.
• Group Protection or Benefits experience.

Responsibilities

• Elicit and document Group Protection Web/Mobile requirements, including planning, prioritization, scope, effort estimates, and traceability to upstream and downstream teams and applications.
• Consult and collaborate with team members and internal or external stakeholders to elicit complex business issues, determine root causes, and capture business needs.
• Partner with UX resources to document requirements that reflect user-experience methodologies.
• Drive consistent and effective communication with agile pods and peer teams.
• Identify and recommend functional and navigational improvements to enhance customer experience.
• Act as a liaison between Business and IT partners to ensure clear understanding of user stories and business requirements for design.
• Develop system integration requirements by coordinating with upstream and downstream application teams to identify dependencies, integration points, data exchanges, and end-to-end requirements.
• Create and maintain data dictionaries documenting data definitions, sources, transformations, and lineage across applications.

Benefits

• Paid time off and parental leave.
• Competitive 401(k) and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Work arrangements intended to accommodate employee needs.
• Productivity and technology tools and training.
• Leadership development and virtual training opportunities.
• Clearly defined career tracks and job levels.