Analyst Sr Lead, Business Systems Analysis
About The Position
As an ATM/Payments Business Systems Analyst, the role serves as a subject matter expert supporting ATM products, operations, and continuous improvement. The analyst works across testing, certification, implementations, documentation, development scope definition, and client support, partnering with internal teams, clients, and external suppliers. This expert-level position requires strong ownership, independent judgment, and the ability to lead complex business systems analysis work. The analyst helps support and strengthen ATM products while balancing implementations, operational needs, and continuous improvement. The role also shares expertise with other analysts and supplier resources to help build capability across the broader team.
Requirements
- Extensive business systems analysis experience, including experience leading large and complex projects.
- Strong knowledge of the ATM industry, ATM messaging, and related products and services.
- Experience supporting software development life cycles, implementations, production operations, and technical issue resolution.
- Strong written and verbal communication skills, with the ability to work effectively with clients, software engineers, development teams, vendors, and operational support teams.
- A resourceful and proactive approach, strong ownership and customer service, and the ability to work independently on complex initiatives.
Nice To Haves
- Experience with ATM or payments testing, certification, technical documentation, and implementation support.
- A degree in computer science, information technology, or information systems, or an equivalent combination of education, training, and relevant work experience.
Responsibilities
- Serve as a subject matter expert for ATM business opportunities, implementations, and operational issues, providing guidance to sales, implementation, and support teams.
- Own key ATM and payments operational activities and product-improvement initiatives, including testing, certification, documentation, and implementation support.
- Partner with development teams to define scope, provide operational insight, and support successful production rollouts.
- Analyze ATM messaging, recreate issues in lab environments, validate procedures, and communicate clear technical and business guidance to clients, vendors, and internal teams.
- Lead complex business systems analysis activities while sharing expertise, coaching other analysts and supplier resources, and supporting continuous improvement.
Benefits
- Internal career growth opportunities
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
