Digital - MES Business Analyst (Remote)

RTX•US-CT-REMOTE, CT

1d•$107,500 - $204,500•Remote

About The Position

The MES Business Analyst supports Pratt & Whitney’s Digital Manufacturing Execution Systems (MES) tower and enterprise MES Center of Excellence. The role contributes to designing, developing, enhancing, and implementing software solutions and integrations with SAP ERP and other enterprise products for internal Operations customers. It supports functional specifications, system design decisions, and work throughout the software development lifecycle. The position focuses on process planning, manufacturing execution, MES Maintenance Repair and Overhaul (MRO) initiatives, next-generation solutions, new site implementations, and integration with IIoT and Industry 4.0 technologies. The analyst works with business teams, technical professionals, suppliers, and business partners to design and implement solutions for facilities worldwide. This is a remote, U.S.-based role that may require up to 10% domestic or international travel. Customer meetings may occur outside normal working hours because customer locations span different time zones.

Requirements

Bachelor’s degree in Computer Science, MIS, Business, Engineering, or a related field and 8 or more years of relevant experience; or an advanced degree in one of these fields and 5 or more years of relevant experience.
U.S. citizenship is required due to government contractual requirements.

Nice To Haves

3 or more years of experience with MES disciplines, including process planning and work order execution.
Knowledge of MRO or aftermarket processes.
Knowledge of other manufacturing solutions.
Ability to translate business requirements into functional specifications.
Ability to explain technical concepts to non-technical people and functional requirements to technical developers.
Ability to quickly learn existing system capabilities and structure.
Prior software development experience, such as Java or SQL; development is not a primary responsibility.
Detail-oriented and analytical approach, with the ability to trace problems.
Strong communication skills.
Team-oriented approach, strong follow-up skills, and ability to build positive relationships.
Excellent judgment and professional business maturity.
Strong working knowledge of Microsoft Office.
Self-starter who can identify opportunities for process improvement.

Responsibilities

Bridge gaps between business processes and MES functionality and capabilities.
Translate customer requirements into solution designs and author functional specifications.
Troubleshoot business processes in relation to system capabilities.
Engage with DevOps solution management and manage tasks with disciplined follow-up.
Support system testing and coordination, process mapping, solution design, and Agile delivery.
Use JIRA to support DevOps management and work with system workflow and UI configuration.
Meet budget, deliverable, and schedule targets.
Provide production and end-user support for MES solutions.
Support integration with other enterprise solutions, including SAP ERP.
Work with internal customers, external suppliers, and business partners to architect and build technology solutions that meet requirements.
Manage suppliers and partners, including coordinating schedules and resources for solution development and implementation.
Work on multiple projects simultaneously and provide regular reporting in a gated process.
Communicate effectively with technical and non-technical audiences.
Author or contribute to system functional requirements, technical design documentation, and test plans.
Work with business teams to plan and implement projects and enhancements.
Ensure compliance with RTX and Pratt & Whitney policies and procedures.