Business Analyst - Digital

Lincoln Financial • Papillion, NE

1d • $75,000 - $100,000 • Hybrid

About The Position

Lincoln Financial is hiring a Web/Mobile Business Analyst for its Group Protection Digital and Data Enablement pillar. The role supports the GP Digital Strategy through agile pods working on prioritized projects for the My Lincoln Portal platform. Depending on proximity to a key city, the position is remote or hybrid; the posting specifies a hybrid arrangement of three days a week in a Lincoln office. The analyst consults on and delivers project-specific assignments, serves as a resource to internal stakeholders, and collaborates with business and IT stakeholders to define and validate solutions that meet their needs, goals, and objectives. The position reports directly to the Director, Product Owner role.

The analyst elicits and documents web and mobile requirements, including planning, prioritization, scope, effort estimates, and traceability across upstream and downstream teams and applications. They work with UX resources, agile pods, peer teams, and application teams to define user stories, business and integration requirements, data exchanges, dependencies, and end-to-end needs. The role also includes maintaining data dictionaries and recommending functional and navigational improvements to enhance customer experience.

The listed pay range is $75,000–$100,000. New hires are anticipated to be paid between the minimum and midpoint of the range, with actual pay varying based on factors such as experience, education, location, and qualifications. The role may be eligible for a discretionary Annual Incentive Program and other rewards, including Lincoln’s standard benefits package. Relocation assistance is not available.

Requirements

• 3–5+ years of experience in business analysis.
• Project management skills, including the ability to coordinate and balance multiple projects in a time-sensitive environment, work under pressure, and meet deadlines.
• Digital web/mobile product experience.
• A four-year bachelor’s degree or equivalent work experience; equivalent experience is specified as 4+ years aligned with the duties of the role.
• Ability to define problems, analyze complex information, collect data, establish facts, and draw valid conclusions and solutions.
• Strong collaboration and communication skills.
• Demonstrated project management leadership skills and the capacity to manage and drive multiple efforts simultaneously in a time-sensitive environment.

Nice To Haves

• User Acceptance Testing (UAT) experience.
• Agile methodology experience.
• Group Protection or benefits experience.

Responsibilities

• Elicit and document Group Protection web and mobile requirements, including planning, prioritization, scope, effort estimates, and traceability to upstream and downstream teams and applications.
• Collaborate with team members and internal or external stakeholders to identify complex business issues, determine root causes, and capture business needs.
• Partner with UX resources to document requirements that reflect best-in-class user experience methodologies.
• Drive consistent and effective communication with agile pod and peer teams.
• Identify and recommend functional and navigational improvements to improve customer experience.
• Act as a liaison between Business and IT partners to ensure clear understanding of user stories and business requirements for design.
• Create system integration requirements by working with upstream and downstream application teams to identify dependencies, integration points, data exchanges, and end-to-end requirements.
• Create and maintain data dictionaries documenting data definitions, sources, transformations, and lineage across applications.

Benefits

• Paid time off (PTO) and parental leave.
• Competitive 401(k) and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Work arrangements intended to accommodate employees’ needs.
• Leadership development and virtual training opportunities.
• Effective productivity and technology tools and training.
• Potential eligibility for a discretionary Annual Incentive Program and other rewards, including long-term incentives and sales incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level