Business Operations Analyst IV - Internal Only
About The Position
As a Business Operations Analyst IV on Legal’s Strategy and Enablement team, you will lead strategic initiatives that transform Legal’s operations. You will improve efficiency, scalability, and business impact through technology, automation, data, and process improvement. Working across Legal, business, and technical teams, you will turn complex operational challenges into practical, scalable solutions with measurable results. You will influence decisions, build alignment, and drive organizational change so that new solutions and ways of working are adopted and sustained. This work will strengthen Legal’s capabilities and operational performance, enabling the department to better support Indeed. Candidates may come from backgrounds such as legal operations, business operations, transformation, product, data, or program management. This is a U.S.-remote role. The posting states that candidates based in California, Seattle, WA, the New York City Metro (Tri-State) area, or the Washington, DC Metro area are not being considered. The application deadline is October 30, 2026, subject to possible extension at the hiring team’s discretion.
Requirements
- At least 14 years of related experience; alternatively, at least 12 years with a bachelor’s degree, 8 years with a master’s degree, or 5 years with a Ph.D.
- Demonstrated success driving complex, cross-functional initiatives that deliver measurable operational improvements.
- Experience leveraging technology, AI, automation, data, or process improvement to solve business problems and improve operational performance.
- Strategic thinking, analytical, and problem-solving skills, including assessing opportunities, evaluating tradeoffs, managing risk, and translating insights into practical solutions.
- Excellent communication and collaboration skills, including engaging leaders, bridging business and technical teams, and clearly communicating complex concepts.
Responsibilities
- Own high-impact transformation initiatives that improve Legal’s operational effectiveness, scalability, and ability to support business priorities.
- Identify, evaluate, and prioritize opportunities to simplify processes, improve workflows, and apply AI, automation, and data solutions to complex business challenges.
- Translate strategic objectives into actionable plans, define business requirements and success measures, and coordinate cross-functional teams to deliver results.
- Build partner alignment, influence decisions, and navigate competing priorities to advance initiatives without direct authority.
- Drive change management efforts, including partner engagement, communications, organizational readiness, and adoption of new tools, processes, and ways of working.
- Partner with technical and business teams to develop and implement scalable solutions, ensuring appropriate governance, controls, risk management, and operational ownership, including for privileged and confidential Legal information.
- Establish performance measures, evaluate outcomes, and use data and feedback to identify improvements, demonstrate business value, and sustain results.
Benefits
- Quarterly bonuses may be part of the total compensation package.
- Restricted Stock Units (RSUs) may be part of the total compensation package.
- Paid Time Off policy.
- Many region-specific benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
