Senior Business Systems Analyst
About The Position
As a Senior Business Systems Analyst, you will serve as the primary liaison between business stakeholders, IT teams, and external vendors to support and enhance critical ERP and supply chain systems. You will own day-to-day administration, support, and improvement of platforms such as NetSuite and warehouse management solutions while helping drive operational efficiency across the business. You will gather business requirements, coordinate projects, manage system enhancements, and ensure solutions align with business objectives and process requirements. You will also help prepare the organization for future ERP transformation initiatives, including SAP adoption. The role offers an opportunity to influence enterprise business processes, partner closely with business leaders, and shape the evolution of core business systems. This is a hybrid position. Employees work in the office Tuesday, Wednesday, and Thursday, and from home Monday and Friday. Candidates must be local to the Rigby, Idaho area or willing to relocate. The position is not eligible for sponsorship. Former employees must be eligible for rehire, and current employees must be in good standing.
Requirements
- Bachelor’s degree in Management Information Systems (MIS), Business Administration, or a related field.
- At least 5 years of progressive experience as a Business Systems Analyst or in a related role.
- At least 1 year of experience supporting or administering NetSuite ERP.
- Experience gathering business requirements, translating business needs into system solutions, and supporting process improvement initiatives.
- Experience supporting ERP systems and business applications across a variety of functional areas.
- Experience coordinating projects, managing priorities, and partnering with cross-functional teams and external vendors to deliver business solutions.
- Knowledge of business process flows across areas such as order management, purchasing, inventory management, warehousing, or financial operations.
- Experience conducting functional testing, regression testing, user acceptance testing, and release validation activities.
- Strong communication, stakeholder management, and problem-solving skills.
- Must be local to the Rigby, Idaho area or willing to relocate.
- Not eligible for sponsorship.
- Former employees must be eligible for rehire; current employees must be in good standing.
Nice To Haves
- Experience with SAP ERP and warehouse management systems (WMS).
- NetSuite professional certifications, such as NetSuite Administrator, SuiteFoundation, or ERP Consultant.
- Business acumen, including understanding how work impacts financial performance, operational efficiency, and organizational goals.
- Ability to communicate clearly with diverse audiences and adjust messaging to ensure understanding and alignment.
- Ability to collaborate effectively across functions and levels while respecting different perspectives.
Responsibilities
- Serve as the primary functional owner for ERP and supply chain platforms, managing product backlogs, support activities, enhancements, and system priorities.
- Partner with business stakeholders to gather requirements, evaluate business processes, identify improvement opportunities, and translate needs into actionable system solutions.
- Coordinate and support projects through the full lifecycle, ensuring alignment with organizational priorities, project milestones, and IT standards.
- Manage external vendor relationships, including ongoing support, enhancement work, project delivery, issue resolution, and roadmap alignment.
- Support Tier 2 application issues and escalations for ERP and warehouse management platforms, coordinating resolution across internal and external teams.
- Facilitate user acceptance, functional, and regression testing to validate system changes and ensure successful deployment.
- Coordinate system enhancements, releases, and change activities, communicating impacts, timelines, and expectations to stakeholders.
- Maintain business requirements, workflows, user stories, process documentation, release notes, and knowledge base materials.
- Collaborate with business and technical teams to optimize end-to-end operational processes across order management, purchasing, inventory, and supply chain functions.
- Monitor project progress, identify risks or issues, and proactively drive resolution to maintain delivery timelines and business objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
