Business Analyst Jobs

About The Position

Requirements

• Bachelor's degree from an accredited college or university in business, computer science, or a related field.
• Five years of experience in systems analysis, change management analysis, project management, program analysis, or a closely related field.
• Demonstrated experience in public safety implementations and post-production environments as a primary technical resource.
• Knowledge of principles and practices for planning, developing, implementing, and maintaining computer information systems.
• Knowledge of processes, methods, and techniques used to analyze and evaluate business operations.
• Skill in analyzing and evaluating administrative processes for automation.
• Ability to assist in evaluating the feasibility and suitability of information technology projects.
• Ability to establish and maintain effective working relationships.
• Ability to create precise and effective technical documentation, including design documents, business requirements, functional specifications, test plans, and test scripts for varied audiences.
• Excellent oral and written communication skills with internal and external clients and vendors.
• Strong analytical and problem-solving skills.
• Strong business process fluency and ability to discuss processes in sufficient detail to identify underlying business problems or opportunities.
• Ability to work in a team environment and maintain strong professional relationships.
• Ability to maintain the security and confidentiality of proprietary or sensitive data in any medium.

Nice To Haves

• Experience working for a government entity.
• Five or more years of experience with Public Safety projects.

Responsibilities

• Develop functional and non-functional system requirements from documented business requirements.
• Work with development staff and vendors to create prototype designs for medium- to large-risk projects.
• Create detailed unit and system testing scripts based on functional requirements.
• Facilitate user acceptance testing as required.
• Assess and recommend process improvements and technology solutions for agencies.
• Capture, consolidate, and communicate information from subject matter experts.
• Contribute to high-level software design and integration by partnering with business users, project managers, and application developers.
• Analyze existing business processes and data flows to develop system designs, delivery roadmaps, and integrations with other systems.
• Conduct in-depth analysis of client systems, operations, and procedures.
• Work with client users to define system requirements and resolve problems.
• Translate client requirements into detailed system design documents.
• Coordinate system design and implementation requirements with staff.
• Perform full life-cycle system development.
• Assess business opportunities, define problems, and identify business solutions.
• Develop needs assessments and requirements analyses.
• Provide agencies with advice, consultation, and technical assistance throughout project implementation.
• Provide quality customer service and pursue innovative initiatives and improvements to current processes.
• Gather and document business requirements for break/fix change requests.
• Support internal and external integrations, including design, testing, and troubleshooting.
• Provide metrics related to reporting, system performance, and process control.
• Participate in or conduct user training when needed.
• Maintain the security and confidentiality of proprietary or sensitive data.