Business Systems & Applications Analyst

Spring Automation•Nashville, TN

About The Position

The Business Systems & Applications Analyst supports the design, implementation, administration, integration, and ongoing improvement of Spring Automation’s business applications. As the primary internal resource for Quickbase, the Analyst partners with stakeholders across the organization to translate business needs into practical system solutions that improve efficiency, data visibility, and consistency. The role combines business-process analysis, application development, workflow automation, platform administration, systems integration, reporting, data management, and user support. The Analyst owns solutions from requirements gathering through configuration, testing, implementation, documentation, and continued improvement, and may use APIs, integration tools, scripting, formulas, and custom code to extend established business platforms. The role also supports integrations and data flows among Quickbase, Sage, Salesforce, SharePoint, and other company applications; administers users, roles, permissions, application settings, and platform configurations; troubleshoots systems and supports application users; and coordinates with vendors or other technical resources when specialized expertise is needed. The Analyst develops documentation and training, helps establish consistent testing, approval, release, access, and change practices, monitors platform adoption, and helps ensure appropriate controls for sensitive, financial, employee, and operational information.

Requirements

Experience with relational databases, SQL, APIs, and system integrations.
Experience with technologies such as C#/.NET, JavaScript/TypeScript, Python, Salesforce, Quickbase, SharePoint, Power Platform, Azure, or similar platforms.
Ability to understand business processes and translate operational requirements into effective system solutions.
Experience building workflows, reports, dashboards, formulas, relational data structures, automations, and role-based permissions.
Experience supporting system integrations, data exchanges, workflow automation, or connections between business applications.
Strong understanding of data relationships, system logic, and information flow across business applications.
Strong analytical and problem-solving skills, including the ability to independently research, troubleshoot, and resolve system issues.
Ability to manage application projects and enhancements from requirements gathering through implementation and ongoing support.
Strong documentation, organization, and project-coordination skills.
Ability to communicate effectively and collaborate with technical and nontechnical stakeholders.
Ability to balance multiple requests and prioritize work based on business needs and organizational priorities.

Nice To Haves

Experience with data migration, mapping, reconciliation, or reporting across multiple business systems.
Experience developing technical documentation, process maps, training materials, or system-governance standards.
Experience supporting operations, engineering, manufacturing, construction, material handling, or project-based organizations.

Responsibilities

Lead the configuration, implementation, enhancement, and ongoing administration of Quickbase applications supporting business operations.
Partner with business leaders and end users to understand processes, identify inefficiencies, and translate operational needs into practical system solutions.
Design and maintain workflows, dashboards, reports, forms, tables, relational data structures, formulas, permissions, notifications, and automated processes.
Build scalable application solutions that reduce manual work, improve consistency, and increase visibility across business functions.
Identify opportunities for workflow automation, process standardization, and better use of existing technology.
Evaluate application and enhancement requests based on business value, urgency, system impact, and organizational priorities.
Build, configure, and support integrations and data flows between Quickbase, Sage, Salesforce, SharePoint, and other company applications.
Use platform-native functionality, integration tools, APIs, scripting, file-based processes, or custom code as appropriate and within technical capabilities.
Create or configure API connections between approved business applications, using supported authentication methods appropriately.
Configure and maintain data mappings, triggers, workflows, and integration logic between supported systems.
Support data imports, exports, migrations, reconciliation, and reporting while maintaining data accuracy and integrity.
Troubleshoot application, integration, workflow, reporting, and data issues and identify appropriate solutions.
Partner with software vendors, consultants, developers, and other technical resources when solutions require specialized expertise.
Serve as the primary administrator and internal subject-matter resource for Quickbase.
Manage users, roles, permissions, application settings, and platform configurations.
Provide timely troubleshooting, guidance, and support to application users.
Monitor applications and recommend enhancements as business requirements evolve.
Develop and maintain application documentation, process maps, configuration standards, change logs, and user guides.
Establish consistent practices for testing, approvals, releases, access, and system changes.
Create and deliver training for applications, processes, and system enhancements.
Monitor platform adoption and gather user feedback to guide continued improvement.
Help ensure appropriate controls are in place for sensitive, financial, employee, and operational information.