Business Applications Analyst

Ergon•Flowood, MS

1d•Onsite

About The Position

Ergon is hiring a Business Applications Analyst for its EHSS Systems area at the corporate office in Flowood, Mississippi. The position applies enterprise systems analysis skills and initiative to create value for Ergon’s business units. The analyst leads initiatives and works with business and technical groups to support expectations for enterprise software. The role contributes to projects through analysis, configuration, modification, documentation, testing, and implementation of supported applications. It translates business requirements into functional and technical specifications, workflows, data tables, prototypes, queries, and tests. The position calls for strong analytical skills, attention to detail, and the ability to collaborate with management and technical personnel. Up to 30% travel is required.

Requirements

Bachelor’s degree in Business Administration, Finance, IT, or a related field.
Three years of experience in data analysis, business analysis, business requirements gathering, or a related field.
Strong process documentation skills and knowledge of business analysis tools.
Ability to create and execute test scenarios aligned with organizational goals.
Experience with data analysis, metrics, and visualization using MS Power BI, Python, R, SQL, and Tableau.
Experience conducting training sessions and workshops for end users and business teams.
Strong analytical skills, attention to detail, and ability to collaborate with management and technical personnel.
Ability to travel up to 30%.

Nice To Haves

Certification as a Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Project Management Professional (PMP).
Experience mapping business functions and processes, and writing technical design specifications.
Experience documenting business and IT processes through user interviews and requirements workshops to understand system process steps.
Experience using the software development life cycle to support projects.
Experience in a PMO or project management environment.
Experience with OSHA Process Safety Management and regulatory compliance using enterprise EHS or EHS&S systems such as Benchmark, Enablon, Cority, IBM, Intelex, Sphera, or SAP.
Experience with EPA regulatory compliance, including air-emission calculations, RCRA, waste or water permitting, environmental accounting, or TSCA.
Related certification in Agile, SQL, or Scrum.
Knowledge of automated testing tools.

Responsibilities

Identify and implement continuous improvement initiatives within supported applications to drive efficiency and business value.
Work with internal and external team members to understand business and technical requirements for process improvements.
Develop and execute test plans using automation and collaborative user acceptance testing, documenting results.
Build relationships with business partners to identify system functions and enhancement requirements.
Participate in the analysis, development, testing, and implementation of system modules and projects.
Research and elicit user requirements for new applications and upgrades to existing modules.
Provide end-user training, support, and troubleshooting for business applications.
Lead stakeholder and end-user interviews to gather enterprise system requirements.
Maintain systems analysis documentation, such as system context diagrams and data models.
Work with team members and stakeholders to identify and address activity roadblocks.
Document business and IT processes using appropriate methods and tools.
Ensure compliance with organizational policies and data security standards.
Create quality assurance and user acceptance testing content and plans, including test scenarios, acceptance testing facilitation, and logging issues and results.
Support business units with project sign-off documents, such as designs, change orders, and requests.
Coordinate acceptance testing with relevant user groups before production releases.
Contribute to cross-functional teams developing training content and materials.
Participate in project planning, status meetings, and process improvement initiatives.
Plan, coordinate, schedule, and conduct end-user system training and support sessions.
Capture written business justifications, gather requirements, and design solutions.
Document information flows and system configurations for current and future applications using flow diagrams, written procedures, and other tools.
Create process-flow documentation and provide end-user systems training.
Coordinate automated and small-group testing of application changes.
Apply project management principles to complete work efforts and keep tasks on track.
Use Agile project management and software development life cycle practices.
Perform other duties as assigned.