Epicor Business Applications Analyst II

UFP Industries•Grand Rapids, MI

1d•$65,000 - $75,000

About The Position

The Epicor Business Systems Analyst II works with departments throughout the company to research and develop processes that create efficiencies through the use of Epicor business systems. The role works under the general direction of the BA Manager, exercises discretion and judgment in prioritizing work, and requires creativity. The analyst supports users of Epicor and other company-wide software, helps improve business processes, implements and supports software solutions, and assists with branch startups and acquired-plant conversions to Epicor ERP applications. Travel is approximately 15 weeks per year.

Requirements

Three to five years of advanced experience in Epicor business systems and processes.
Experience with Microsoft Office components, including Excel, Word, Outlook, and Power BI.
Proven experience as a Business Systems Analyst or super-user in a similar role, with a deep understanding of Epicor systems and processes.
Ability to interact, communicate, and collaborate successfully with various departments and organizational levels.
Proficiency in analyzing business processes and recommending solutions.
Ability to learn new business processes and applications quickly.
Ability to identify and pursue opportunities to improve business processes.
Travel expectation of approximately 15 weeks per year.

Nice To Haves

Bachelor’s degree in Business Administration, Finance, Information Systems, or another related field.
Experience with and knowledge of UFP's organization and culture.

Responsibilities

Assist end users with daily use of Epicor business application software with minimal assistance.
Train users with varying technical skills to use Epicor business applications.
Analyze business processes to identify improvement opportunities.
Implement process changes by understanding user needs, gathering requirements, and interpreting business process changes.
Maintain user needs within business applications by reporting software bugs, submitting small enhancement requests, and requesting new features or integrations.
Interpret business and user needs for the Product Owner team in connection with new feature and integration development requests.
Update documentation for business processes and solutions as assigned.
Troubleshoot system issues related to software implemented company-wide.
Implement and support new software solutions and processes.
Complete branch startup and data conversion tasks as assigned.
Assist with converting acquired plants to Epicor ERP applications.
Prepare reports as required.
Perform other duties as required.