Epicor Business Applications Analyst II

UFP Industries•Grand Rapids, MI

About The Position

The Epicor Business Systems Analyst II works with departments throughout the company to research and develop processes that create efficiencies by utilizing Epicor business systems. The role operates under the general direction of the BA Manager, exercises discretion and judgment in prioritizing work, and requires creativity. The analyst supports end users, trains users with varying technical skills, analyzes business processes, gathers requirements, and implements process changes. The role also supports business applications and software solutions, troubleshoots system issues, assists with branch startups and data conversions, and helps convert acquired plants to Epicor ERP applications. Travel is approximately 15 weeks per year.

Requirements

Three to five years of advanced experience in Epicor business systems and processes.
Experience as a Business Systems Analyst or super-user in a similar role, with a deep understanding of Epicor systems and processes.
Experience with Microsoft Office components, including Excel, Word, Outlook, and Power BI.
Ability to interact, communicate, and collaborate successfully with various departments and organizational levels.
Proficiency in analyzing business processes and recommending solutions.
Ability to learn new business processes and business applications quickly.
Ability to identify and pursue opportunities to improve business processes.
Ability to travel approximately 15 weeks per year.

Nice To Haves

Bachelor’s degree in Business Administration, Finance, Information Systems, or another related field.
Experience with and knowledge of UFP’s organization and culture.

Responsibilities

Assist end users with daily use of Epicor business application software with minimal assistance.
Train users with varying technical skills to use Epicor business applications.
Analyze business processes to identify opportunities for improvement.
Implement process changes by understanding user needs, gathering requirements, and interpreting business process changes.
Maintain user needs within business applications by reporting software bugs, submitting small enhancement requests, and requesting new features or integrations.
Communicate business and user needs to the Product Owner team for new feature or integration development requests.
Update documentation for business processes and solutions as assigned.
Troubleshoot system issues related to software implemented company-wide.
Implement and support new software solutions and processes.
Complete branch startup and data conversion tasks as assigned.
Assist with conversion of acquired plants to Epicor ERP applications.
Prepare reports as required.
Perform other duties as required.