Business Applications Analyst

Ergon, Inc•Flowood, MS

3d•Onsite

About The Position

Ergon is hiring a Business Applications Analyst in the EHSS Systems area at its corporate office in Flowood, Mississippi. The role uses enterprise systems analysis skills and initiative to create value for Ergon’s business units. The analyst leads initiatives and works with business and technical groups to support expectations for enterprise software. The position contributes to projects through analysis, configuration, modification, documentation, testing, and implementation of supported applications. It translates business requirements into functional and technical specifications, workflows, data tables, prototypes, queries, and tests, requiring strong analytical skills, attention to detail, and collaboration with management and technical personnel. The analyst supports application improvements and project delivery by gathering requirements, documenting processes and system configurations, developing and executing test plans, coordinating acceptance testing, and providing end-user training and support. The role also helps ensure compliance with organizational policies and data security standards. Up to 30% travel is required.

Requirements

Bachelor’s degree in Business Administration, Finance, IT, or a related field.
Three years of experience in data analysis, business analysis, business requirements gathering, or a related field.
Strong process documentation skills and knowledge of business analysis tools.
Ability to create and execute test scenarios aligned with organizational goals.
Data analysis, metrics, and visualization skills using MS Power BI, Python, R, SQL, and Tableau.
Experience conducting training sessions and workshops for end users and business teams.
Up to 30% travel is required.
Strong analytical skills, attention to detail, and ability to collaborate with management and technical personnel.

Nice To Haves

Certification as a Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or Project Management Professional (PMP).
Experience mapping business functions and processes and writing technical design specifications.
Experience documenting business and IT processes through user interviews and requirements workshops to understand assigned systems’ process steps.
Experience supporting projects using the software development life cycle.
Experience working in a PMO or project management environment.
Experience with OSHA Process Safety Management, regulatory compliance, and enterprise EHS or EHS&S systems such as Benchmark, Enablon, Cority, IBM, Intelex, Sphera, or SAP.
Experience with EPA regulatory compliance, including air emission calculations, RCRA, waste or water permitting, environmental accounting, or TSCA.
Related certification in Agile, SQL, or Scrum.
Knowledge of automated test tools.

Responsibilities

Identify and implement continuous improvement initiatives within supported applications to improve efficiency and deliver business value.
Work with internal and external team members to understand business and technical requirements for process improvements.
Develop and execute test plans, including automated testing and collaborative user acceptance tests, and document results.
Build relationships with business partners to identify system functions and enhancement requirements.
Participate in analysis, development, testing, and implementation of system modules and projects.
Research and elicit user requirements for new applications and upgrades to existing modules.
Provide end-user training, support, and troubleshooting for business applications.
Lead stakeholder and end-user interviews to gather enterprise system requirements.
Maintain related systems analysis documentation, such as system context diagrams and data models.
Work with team members and stakeholders to identify and address roadblocks.
Chart business and IT processes using appropriate methods and tools.
Ensure compliance with organizational policies and data security standards.
Create and execute quality assurance and user acceptance testing plans, including test case development, test facilitation, and issue and result logging.
Support business units with project sign-off documents, including designs, change orders, and requests.
Coordinate acceptance testing with relevant user groups before production release.
Work on cross-functional teams to create training content and develop training materials.
Participate in project planning, status meetings, and process improvement initiatives.
Plan, coordinate, schedule, and conduct end-user system training and support sessions.
Capture written business justifications, gather requirements, and design solutions.
Document data flows and system configurations using flow diagrams, written procedures, and other tools for current and future applications.
Create process flow documentation and provide end-user systems training.
Coordinate automated and small-group testing of application changes.
Apply project management principles to complete and track work efforts toward successful outcomes.
Use Agile project management and software development life cycle skills.
Perform other duties as assigned.