Applications Analyst

J. F. Ahern•Fond du Lac, WI
•Hybrid

About The Position

We’re seeking a motivated and detail-oriented Applications Specialist to join our IT team. This position can be based out of any of our Wisconsin offices and offers the opportunity to play a key role in maintaining and enhancing our construction management and service ERP system. In this role, you’ll partner with internal teams and external vendors to enhance the systems that keep our business running smoothly. You’ll help plan, develop, test, and implement system improvements and upgrades; troubleshoot issues through second-level support; and look for ways to improve the overall user experience. You’ll also have the opportunity to write queries, create SSRS reports, manage process automations using RPAs and other technology, perform some script writing, and develop documentation that supports business needs and enables users to work more efficiently. As you grow in this position, you’ll gain a deep understanding of our business operations and processes, using that knowledge to guide and empower users to make the most of our technology tools.

Requirements

  • Organized, analytical, and a problem solver who enjoys collaborating with others to make technology work better.
  • Strong SQL skills.
  • Attention to detail.
  • Ability to communicate clearly with both technical and non-technical users.

Nice To Haves

  • Degree in Information Technology or a related field.
  • 1–2+ years of ERP support experience.

Responsibilities

  • Partner with internal teams and external vendors to enhance the systems that keep our business running smoothly.
  • Plan, develop, test, and implement system improvements and upgrades.
  • Troubleshoot issues through second-level support.
  • Look for ways to improve the overall user experience.
  • Write queries.
  • Create SSRS reports.
  • Manage process automations using RPAs and other technology.
  • Perform some script writing.
  • Develop documentation that supports business needs and enables users to work more efficiently.

Benefits

  • 401(k) match
  • Health benefits
  • Bonus programs (profit sharing)
  • Generous PTO with the opportunity to buy additional time off
  • Paid Parental Leave (maternity and paternity)
  • Mental Health Resources (free, full-service mental health care for you and your family)
  • Wellness Programs (access on-site fitness centers, personal development funds)
  • Education assistance
  • Training programs
  • Development opportunities
  • Hybrid and flexible schedules
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