Applications Analyst

MOHAWK CASINO•Town of Bombay, NY

1d•$0 - $20•Onsite

About The Position

Coordinates installation of Gaming and Point of Sale software and tests, maintains, and modifies software by performing the following duties. This role involves monitoring application servers, modifying tasks, and managing computer files and memory for efficient operation. The analyst will initiate system program tests, analyze performance indicators, and change system software to meet objectives. They will also review computer system capabilities, workflow, and scheduling limitations to determine the feasibility of requested operating system changes. Additionally, the position requires writing descriptions of modification steps, assisting users with system software issues, training users on application software, and preparing workflow charts and diagrams. The role also includes administering and monitoring computer programs that control user access and reviewing productivity reports to evaluate system performance. Participation in the shared services program for the Tewathahonni Corporation is also a duty, along with other tasks assigned by the Applications Manager.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of guests or associates of organization.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming License.
Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes.
Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.

Nice To Haves

Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year programming using Microsoft SQL, MS Access, or other recognized windows database programming and/or training; or equivalent combination of education and experience.

Responsibilities

Monitors application servers, modifies tasks, computer files and memory management for efficient operation.
Initiates test of system programs and observes readout on monitor of computer system to detect errors of work stoppage.
Coordinates with third party support to correct reported issues in software applications.
Analyzes performance indicators such as system’s response time, number of transactions per second, and number of programs being processed at once, to ensure that system is operating efficiently.
Changes systems software so that system performance will meet objectives.
Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested changes to operating system are possible.
Writes description of steps taken to modify system and procedures required to implement new software.
Assists users having problems with use of system software.
Trains users to use application software.
Prepares workflow charts and diagrams to modify system software.
Administers and monitors computer program that controls user access to system.
Reviews productivity reports and problem records to evaluate performance of computer system.
Participates with the shared services program for the Tewathahonni Corporation.
Other duties as assigned by the Applications Manager.