Business Intelligence Sr. Analyst

MFS•Boston, MA

1d•Hybrid

About The Position

The Business Intelligence Sr. Analyst helps design, test, and deliver solutions addressing the Distribution department’s business needs, with a focus on reporting and dashboards that provide analytics and insights. The role requires knowledge of business processes and the applications that support them, and regular collaboration with business partners across the organization. The analyst develops, enhances, and deploys scheduled and ad-hoc reports and dashboards for clients and internal business partners, using discretion and judgment.

Requirements

At least 2–5+ years of related experience.
Bachelor’s degree or equivalent experience in a business- or technology-related field.
Understanding of SQL and/or other query languages.
Ability to use resources efficiently and communicate effectively, verbally and in writing.
Analytical skills and ability to make independent decisions.
Understanding of the systems development lifecycle and agile framework.
Ability to develop creative solutions, translate them to business needs, and provide actionable insights using data and visualizations.
Attention to detail and ability to work under pressure, manage multiple tasks, and meet deadlines.
Experience with data visualization technology.
Knowledge of relational databases and related concepts.
Beginner-to-intermediate ability to write and understand SQL.
Must be currently authorized to work in the United States on a full-time basis; the position is not eligible for sponsorship.

Nice To Haves

Knowledge of Tableau, Salesforce, MicroStrategy, other MFS enterprise systems, and their relevant technical architecture and business processes.

Responsibilities

Manage and complete incoming ad-hoc user requests tracked as cases in the CRM application.
Gather, organize, and present data in meaningful layouts that improve users’ understanding of a topic.
Provide standard channel and territory reporting.
Analyze large volumes of transactions, CRM activity, and industry data.
Collaborate with team members to design, test, maintain, and distribute reports and dashboards using standardized business intelligence and CRM tools and an agile project methodology.
Serve as a point of contact for global users and technology teams seeking support for business reporting related to Distribution and other divisions.
Partner with internal users to deliver insights through reporting and dashboards.
Manage coop responsibilities and work with co-ops to complete standard scheduled reporting requests and small projects.
Define project and request scope and objectives based on user needs and understanding of applicable business systems and industry requirements.
Mentor and coach less experienced team members.

Benefits

Competitive incentive bonus based on individual and company performance.
MFS contributes an amount equal to 15% of base salary to a retirement account, separate from the company-sponsored 401(k).
Education assistance of $100 monthly, up to a $10,000 lifetime maximum, paid directly to the loan provider.
Tuition reimbursement up to $8,000 annually.
Access to discounted tutors and college coaches.
Generous time off and fully paid leaves, including 20 weeks for maternity leave and 12 weeks for parental and caregiver leaves.
Choice of medical and dental plans.
Employer contribution to a Health Savings Account.
Tax-deferred commuter benefits and flexible spending accounts for medical and dependent care.
Wellness webinars and an employee assistance program focused on mental health.
Subsidized fitness benefit through Wellhub, including access to gyms, studios, virtual personal training, and well-being apps.