AI Product Area Business Analyst

Wells Fargo Bank•Charlotte, NC

1d•Hybrid

About The Position

Wells Fargo is seeking an AI Product Area Business Analyst (Lead Product Manager) to join its Banking Operations Strategy and Transformation Department. The role manages product area strategy, aligning AI business implementation and change with product objectives, and makes decisions in complex situations involving global market dynamics, trends, and regulatory impact. It oversees risk management, deliverables, and new initiatives while working with business leaders, subject matter experts, product owners, business analysts, and production managers. The role analyzes AI usage patterns, feedback, and business outcomes to identify improvements; optimizes prompts, workflows, user experience, and business rules; and partners with Operations to turn feedback into product backlog enhancements. It validates AI capability performance through testing, quality assurance, and outcome measurement, and measures expected business benefits with ongoing performance reporting. The position offers a hybrid work schedule at one of the listed locations: Charlotte, North Carolina; Sioux Falls, South Dakota; San Antonio or Irving, Texas; Wilmington, Delaware; or Tempe, Arizona. Candidates must reside within a reasonable commute of the site. Relocation assistance is not available, and the position is not eligible for visa sponsorship. Posting end date: October 31, 2026; the posting may be removed earlier due to applicant volume.

Requirements

5+ years of Product Management, product development, strategic planning, process management, or change delivery experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination thereof.
Ability to analyze complex products, services, and business requirements to identify solutions and drive outcomes.
Demonstrated ability to influence stakeholders, build consensus, and communicate effectively across organizational levels.
Strong analytical, problem-solving, strategic-thinking, and organizational skills, including the ability to manage multiple initiatives and competing priorities.
Must reside within a reasonable commute of one of the listed site locations.
Must directly represent their own experiences during the recruiting and hiring process.

Nice To Haves

Experience leading product strategy, roadmap development, and backlog prioritization within an Agile environment.
Knowledge of product management principles, including Objectives and Key Results (OKRs), feature planning, and capacity management.
Certification in Artificial Intelligence (AI), Agile methodologies, Product Management, or related disciplines.
Experience partnering with technology, business, and operational teams to deliver product enhancements and process improvements.
Strong understanding of Agile methodologies, Scrum practices, and product delivery lifecycles.
Experience managing competing priorities and making sound decisions in a fast-paced, highly regulated environment.
Knowledge of risk management, governance, and regulatory requirements impacting product development and delivery.
Experience leading cross-functional projects and mentoring or coaching team members.
Ability to identify opportunities for innovation, process optimization, and customer-focused product enhancements.
Experience within financial services, banking, or other highly regulated industries.

Responsibilities

Manage product area strategy, aligning AI business implementation change with product objectives.
Make decisions in complex situations involving global market dynamics, trends, and regulatory impact.
Oversee risk management to meet deliverables and drive new initiatives.
Collaborate and consult with business leaders, subject matter experts, product owners, business analysts, and production managers.
Analyze AI usage patterns, feedback, and business outcomes to identify improvement opportunities.
Optimize prompts, workflows, user experience, and business rules to improve accuracy and adoption.
Partner with Operations to gather feedback and convert insights into product backlog enhancements.
Validate AI capability performance through testing, quality assurance, and outcome measurement.
Measure realization of expected business benefits and provide ongoing performance reporting.
Lead AI readiness for business adoption of technology changes and provide adoption strategies for business lines within the assigned product area.
Develop product strategy and roadmaps and prioritize backlogs within an Agile environment.
Lead cross-functional projects and mentor or coach team members.
Follow applicable Wells Fargo risk and compliance policies and obligations, escalate and remediate issues, and make risk decisions consistent with business risk appetite.