AI Product Area Owner

Wells Fargo Bank•Charlotte, NC
•Hybrid

About The Position

Wells Fargo is seeking an AI Product Area Owner (Lead Product Manager) to join its Banking Operations Strategy and Transformation Department. The role manages product-area strategy, aligns product objectives with key results, owns the feature roadmap, incorporates capacity planning, and prioritizes backlog features based on product OKRs. It also reviews complex product lines and services and implements change-delivery solutions for portfolio technology-process work of low to moderate complexity. The role makes decisions in complex situations involving global market dynamics, trends, and regulatory impact; oversees risk management; and drives new initiatives. It collaborates with managers, stakeholders, scrum masters, project managers, delivery teams, business leaders, subject-matter experts, product owners, business analysts, and production managers to resolve issues and achieve goals. The position may lead projects or teams and mentor less experienced staff, while identifying product enhancements that meet business needs. This position offers a hybrid work schedule and requires residence within a reasonable commute of one of the listed sites. Travel of 10% is expected. Relocation assistance is not available, and the position is not eligible for visa sponsorship.

Requirements

  • At least 5 years of experience in product management, product development, strategic planning, process management, or change delivery, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • Ability to analyze complex products, services, and business requirements to identify solutions and drive outcomes.
  • Strong analytical, problem-solving, and strategic-thinking skills.
  • Excellent organizational skills and ability to manage multiple initiatives simultaneously.
  • Ability to travel 10%.
  • Must reside within a reasonable commute of one of the listed worksite locations.

Nice To Haves

  • Experience leading product strategy, roadmap development, and backlog prioritization in an Agile environment.
  • Strong knowledge of product management principles, including OKRs, feature planning, and capacity management.
  • Certification in artificial intelligence, Agile methodologies, product management, or related disciplines.
  • Experience partnering with technology, business, and operational teams to deliver product enhancements and process improvements.
  • Strong understanding of Agile methodologies, Scrum practices, and product delivery lifecycles.
  • Experience managing competing priorities and making sound decisions in a fast-paced, highly regulated environment.
  • Knowledge of risk management, governance, and regulatory requirements affecting product development and delivery.
  • Demonstrated ability to influence stakeholders, build consensus, and communicate effectively across organizational levels.
  • Experience leading cross-functional projects and mentoring or coaching team members.
  • Ability to identify opportunities for innovation, process optimization, and customer-focused product enhancements.
  • Experience in financial services, banking, or another highly regulated industry preferred.

Responsibilities

  • Manage product-area strategy and align product objectives with product-area key results.
  • Own the feature roadmap, incorporating product strategy and capacity planning.
  • Prioritize product-area backlog features based on product OKRs.
  • Review and analyze complex major product lines and services.
  • Implement change-delivery solutions for portfolio technology-process work of low to moderate complexity.
  • Make decisions in complex situations involving global market dynamics, trends, and regulatory impact.
  • Oversee risk management to meet deliverables and drive new initiatives.
  • Collaborate with managers, stakeholders, scrum masters, project managers, and delivery teams to resolve issues and achieve project goals.
  • Lead projects and teams, or mentor less experienced staff.
  • Identify and recommend product enhancements that meet business needs.
  • Collaborate with business leaders, subject-matter experts, product owners, business analysts, and production managers.
  • Lead AI readiness for business adoption of technology changes and provide AI adoption strategies for business lines within the assigned product area.
  • Partner with technology, business, and operational teams to deliver product enhancements and process improvements.
  • Influence stakeholders, build consensus, and communicate across organizational levels.
  • Identify opportunities for innovation, process optimization, and customer-focused product enhancements.
  • Travel 10%.
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