AI Product Area Business Analyst

Wells Fargo•San Antonio, TX

3d•Hybrid

About The Position

Wells Fargo is seeking an AI Product Area Business Analyst (Lead Product Manager) to join its Banking Operations Strategy and Transformation Department. The role manages product area strategy and aligns AI business implementation change with product objectives. It involves making decisions in complex situations shaped by global market dynamics, trends, and regulatory impact; overseeing risk management; and collaborating with business leaders, subject-matter experts, product owners, business analysts, and production managers. The position focuses on analyzing AI usage patterns, feedback, and business outcomes to identify improvement opportunities. The analyst optimizes prompts, workflows, user experience, and business rules; partners with Operations to turn feedback into product backlog enhancements; validates AI capability performance through testing and quality assurance; and measures expected business benefits while providing ongoing performance reporting. This position offers a hybrid work schedule. Candidates must reside within a reasonable commute of one of the listed sites: Charlotte, North Carolina; Sioux Falls, South Dakota; San Antonio or Irving, Texas; Wilmington, Delaware; or Tempe, Arizona. Relocation assistance is not available, and the position is not eligible for visa sponsorship.

Requirements

At least 5 years of experience in Product Management, product development, strategic planning, process management, or change delivery, or equivalent experience demonstrated through work, training, military experience, or education.
Knowledge of product management principles, including Objectives and Key Results (OKRs), feature planning, and capacity management.
Strong understanding of Agile methodologies, Scrum practices, and product delivery lifecycles.
Ability to analyze complex products, services, and business requirements to identify solutions and drive outcomes.
Experience managing competing priorities and making sound decisions in a fast-paced, highly regulated environment.
Knowledge of risk management, governance, and regulatory requirements impacting product development and delivery.
Ability to influence stakeholders, build consensus, and communicate effectively across organizational levels.
Strong analytical, problem-solving, strategic thinking, and organizational skills, including the ability to manage multiple initiatives simultaneously.
Ability to identify opportunities for innovation, process optimization, and customer-focused product enhancements.
Must reside within a reasonable commute of one of the listed job sites.
Position is not eligible for visa sponsorship.

Nice To Haves

Certification in Artificial Intelligence (AI), Agile methodologies, Product Management, or related disciplines.
Experience within financial services, banking, or other highly regulated industries.
Experience leading product strategy, roadmap development, and backlog prioritization in an Agile environment.
Experience partnering with technology, business, and operational teams to deliver product enhancements and process improvements.
Experience leading cross-functional projects and mentoring or coaching team members.

Responsibilities

Manage product area strategy and align AI business implementation change with product objectives.
Make decisions in complex situations involving global market dynamics, trends, and regulatory impact.
Oversee risk management to meet deliverables and drive new initiatives.
Collaborate and consult with business leaders, subject-matter experts, product owners, business analysts, and production managers.
Analyze AI usage patterns, feedback, and business outcomes to identify improvement opportunities.
Optimize prompts, workflows, user experience, and business rules to improve accuracy and adoption.
Partner with Operations to gather feedback and convert insights into product backlog enhancements.
Validate AI capability performance through testing, quality assurance, and outcome measurement.
Measure realization of expected business benefits and provide ongoing performance reporting.
Lead AI readiness for business adoption of technology changes and provide AI adoption strategies for business lines within the assigned product area.
Lead product strategy, roadmap development, and backlog prioritization within an Agile environment.
Partner with technology, business, and operational teams to deliver product enhancements and process improvements.
Lead cross-functional projects and mentor or coach team members.
Support applicable risk programs and Wells Fargo policies, procedures, governance, compliance, issue escalation, and remediation.