Business Analyst Jobs

About The Position

Requirements

• Bachelor’s degree in a related field preferred.
• Three years of relevant technical or business work experience required.
• Experience managing cross-functional teams or projects required.
• Strong technical, analytical, and systems skills.
• Basic knowledge of business operations and systems requirements processes.
• Written and verbal communication skills and interpersonal skills.
• Ability to provide technical or business guidance to internal and external clients.
• Ability to work independently or within a team environment.
• Other related skills or abilities may be required.

Nice To Haves

• Advanced knowledge of the system development life cycle, process design, re-engineering, and organizational transformation.
• Knowledge of Six Sigma, CMMI, or ITIL.
• Knowledge of computer programming languages.
• Five years of experience in healthcare operations, business analysis, payment integrity, provider reimbursement, claims administration, dispute resolution, project implementation, or a related field.
• Ability to analyze business processes, identify operational risks and opportunities, and develop practical solutions to improve effectiveness and efficiency.
• Experience developing and maintaining business requirements, process documentation, operating procedures, workflows, job aids, and reporting requirements.
• Strong analytical, organizational, and problem-solving skills, including the ability to manage multiple priorities in a fast-paced environment.
• Experience collaborating with cross-functional stakeholders and external vendor partners on operational execution, issue resolution, and process improvement initiatives.
• Experience supporting business readiness, testing, implementation, and change management activities.
• Experience with dispute resolution processes, provider negotiations, vendor management, or regulatory compliance activities.

Responsibilities

• Perform business and systems analysis, application development, and process improvement.
• Serve as a liaison between business areas and IT when needed.
• Identify, document, and communicate system and process changes to improve performance.
• Analyze business strategy requirements and contribute to short- and long-term planning.
• Evaluate departmental activity and recommend tools or technologies.
• Support business process redesign and documentation for new technology.
• Support application development across multiple applications and ensure delivery on time and within budget.
• Follow system development lifecycle processes and standards.
• Design, code, test, debug, document, implement, and maintain complex business applications.
• Provide application maintenance and analytical support for business applications, infrastructure, and technology activities.
• Identify, triage, and resolve complex interface inquiries, and investigate, resolve, or escalate problems.
• Assess user needs and system vulnerabilities or performance issues, and develop and evaluate workflow solutions.
• Perform release management and end-to-end testing of system changes.
• Gather data to support problem-solving recommendations and procure additional technical assistance when needed.
• Work as a team member or lead on medium or large, complex process-improvement initiatives.
• Analyze business requirements, processes, and interfaces to identify gaps and improvement opportunities.
• Develop process requirements and recommendations and communicate them for implementation of technical business solutions.
• Design and develop reports and data delivery to address changing business requirements.
• Adhere to policies and procedures supporting audits and regulatory compliance.
• Train and educate users on tools, and coach and transfer knowledge to less experienced team members.