Business Analyst CLJ-CMS

Administrative Office of the Courts•Olympia, WA

1d•Hybrid

About The Position

The Administrative Office of the Courts (AOC), Court Services Division, is hiring a Business Analyst for the Courts of Limited Jurisdiction Case Management replacement project. The position contributes to the design and support of statewide court systems. The analyst works under the general guidance of a Court Business Supervisor and collaborates with business and technical experts at AOC, partner agencies, vendors, judicial officers, and court staff. The role involves understanding stakeholder needs, translating them into business requirements, and supporting development, configuration, and testing. Work combines independence and teamwork, follows defined procedures, and calls for judgment and creativity where interpretation or new approaches are needed. This is a project-funded, full-time position based in Olympia, Washington. It is currently funded through December 31, 2027. AOC employees must reside in Washington State, and this position requires working in the Olympia office at least two days per week. Overnight travel may be required based on business needs, the workweek may fluctuate with workload or agency needs, and the position may be overtime eligible.

Requirements

Meet one of the following education and experience combinations: a master's degree in computer science, information systems, or a related technical/business discipline and one year of direct business analyst and/or court user subject matter expert experience performing business analysis; a bachelor's degree in one of these fields and four years of IT experience including direct business analysis experience; an associate's degree in one of these fields and six years of IT experience including direct business analysis experience; or eight years of IT experience, including three years of direct business analysis experience.
Direct business analysis experience must include activities such as gathering requirements from stakeholders, analyzing and evaluating business functions or processes for deficiencies and enhancements, and recommending solutions to address business needs.
Relative IT experience includes systems and software requirements development and management, software or systems development following the software development lifecycle, and project management practices.
Reside in Washington State, subject to any approved exception.
Be able to work in the AOC Olympia office at least two days per week.
Possess work authorization that does not require employer visa sponsorship now or in the future.

Nice To Haves

Court experience.
Demonstrated ability to plan, elicit, and manage requirements for complex solutions.
Expert knowledge of requirements management methodologies, tools, and processes.
Strong skill in eliciting, documenting, and translating business requirements into user stories or use cases.
Proven ability to organize work, meet deadlines, and stay focused amid interruptions.
Strong technical analytical skills, with clearly documented analysis and recommendations.
Excellent presentation, interpersonal, written, and verbal communication skills for business and technical audiences.
Consistent demonstration of AOC values: Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability, and Trust.

Responsibilities

Plan, schedule, and lead requirements management for complex solutions.
Elicit business requirements from internal and external subject matter experts.
Serve as a liaison between stakeholders and technical personnel to ensure business needs are defined, understood, and translated into technical solutions.
Translate business requirements into user stories, use cases, and acceptance criteria.
Develop and maintain requirements documentation.
Develop and maintain requirements traceability matrices for requirements management and reuse.
Analyze requirements for completeness and testability.
Review test results to confirm that test acceptance criteria have been met.
Provide consultation to project stakeholders.
Conduct in-depth systems analysis for new or enhanced applications and systems, from small to large and highly complex.
Perform other duties as required.