Business Analyst Intern

Delta Dental Of Missouri•Fenton, MO

18h•Hybrid

About The Position

The Business Analyst Intern supports business and technology initiatives while gaining hands-on experience in business analysis, process improvement, Agile delivery, and enterprise systems. The intern works with business stakeholders, Business Analysts, Product Owners, Engineers, UX/UI designers, and other cross-functional team members to document requirements, analyze processes, and support technology solutions. The role also offers opportunities to explore AI-powered tools, automation, and digital solutions in a collaborative environment.

Requirements

Currently pursuing, or expected to graduate within the next 6 months, with a bachelor's or master's degree in Business Administration, Business Analytics, Information Technology, Computer Science, Healthcare Administration, or a related field.
Basic understanding of business analysis principles and Software Development Life Cycle (SDLC) concepts.
Strong analytical, organizational, and problem-solving skills.
Strong written and verbal communication skills.
Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Demonstrated commitment to the company’s core values of integrity, adaptability, service-focused, accountability, curiosity, and community.

Nice To Haves

Exposure to Jira, Confluence, or other Agile project management tools.
Exposure to process modeling, wireframing, data visualization, reporting tools such as Power BI or Tableau, AI productivity tools, SQL, or Agile delivery platforms.
Interest in AI, automation technologies, and digital solutions used to improve business processes and organizational productivity.

Responsibilities

Assist with gathering, documenting, and analyzing business and functional requirements for business and technology initiatives.
Create and maintain user stories, process flows, workflows, business requirements documents, user guides, meeting notes, and other project artifacts.
Analyze current business processes and identify opportunities for process improvements, operational efficiencies, and enhanced user experiences.
Assist in developing wireframes, mockups, screen flows, process diagrams, and other visual documentation for solution design and requirements clarity.
Collaborate with business stakeholders, Product Owners, UX/UI designers, developers, and other cross-functional team members to support solution delivery.
Conduct and participate in Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, retrospectives, and demonstrations.
Track requirements, enhancements, defects, action items, risks, and project tasks to support timely project execution.
Support testing by validating requirements, assisting with test case reviews, participating in User Acceptance Testing (UAT), and documenting defects and results.
Maintain organized project documentation using collaboration and project management tools such as Jira and Confluence.
Explore AI-powered tools, automation technologies, and digital solutions to improve business processes and team productivity.
Analyze business and operational data using Excel, SQL, reporting tools, or dashboards to support decision-making.
Participate in training, knowledge-sharing sessions, and professional development related to business analysis, technology, and Agile methodologies.