Budtender Jobs

About The Position

Requirements

• At least 1 year of customer service experience.
• High school diploma or GED.
• Experience with point-of-sale systems and cash-handling practices.
• Commitment to meeting key performance indicators regularly.
• Ability to multitask and prioritize tasks effectively.
• Ability to work independently with little or no direct supervision.
• Strong oral and written communication skills and ability to correspond professionally.
• Ability to pass a background check and be at least 21 years old.
• Willingness to work nights, weekends, and some holidays.
• Ability to obtain and maintain required state licenses based on the work location.

Nice To Haves

• Knowledge of state and local regulations.

Responsibilities

• Provide high-quality customer service and prioritize the customer experience.
• Meet or exceed individual sales targets and conversion-rate goals using effective sales techniques and an understanding of customer needs.
• Greet customers and perform initial identification verification.
• Assist new customers with state-required forms and update customer information in the system as needed.
• Maintain the waiting room and stock the sales floor during downtime.
• Educate customers about cannabis properties and product genetics based on their desired effects, ailments, or requests.
• Fill online orders efficiently while keeping the customer experience in mind.
• Handle customer complaints professionally and escalate them to management when needed.
• Maintain knowledge of products, brands, and strains and keep up with current cannabis trends.
• Accurately use and maintain the point-of-sale system.
• Follow cash-handling policies and perform daily cash-management and compliance-reporting responsibilities.
• Assist with product intake, inventory counts, and regular audits.
• Work with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including state and local regulations, security and access protocols, inventory tracking, dress codes, and work schedules.

Benefits

• Medical, dental, and vision insurance for full-time staff
• Life insurance
• Short-term and long-term disability insurance
• 401(k)
• Company-paid holidays
• Company swag
• Employee discount