Budtender - Part-Time

C3 Industries•Stratford, CT

18d•Onsite

About The Position

C3 Industries is hiring a part-time Budtender, described in the posting as a Sales Associate, for its High Profile Cannabis Shop at 130 Honeyspot Road in Stratford, Connecticut. The role delivers customer service and drives sales through personalized cannabis product recommendations, product education, and effective upselling. The Budtender guides customers in understanding, selecting, and purchasing products that fit their needs and preferences, while contributing to customer satisfaction and store performance. The position includes greeting customers and checking identification, helping new customers with state-required forms, maintaining the waiting room and stocked sales floor, fulfilling online orders, and responding professionally to complaints. The Budtender also maintains product knowledge, operates the point-of-sale system, handles cash and compliance reporting, assists with inventory intake and audits, and supports store sales and regulatory compliance. The dispensary operates 9 a.m.–9 p.m. Monday through Saturday and 10 a.m.–6 p.m. Sunday. The stated rate of pay is $17 per hour.

Requirements

At least 1 year of customer service experience.
High school diploma or GED.
Experience with point-of-sale systems and cash-handling practices.
Commitment to meeting key performance indicators regularly.
Ability to multitask and prioritize tasks effectively.
Ability to work independently with little or no direct supervision.
Strong oral and written communication skills and ability to correspond professionally.
Ability to pass a background check and be at least 21 years old.
Willingness to work nights, weekends, and some holidays.
Ability to obtain and maintain required state licenses based on the work location.

Nice To Haves

Knowledge of state and local regulations.

Responsibilities

Provide high-quality customer service and prioritize the customer experience.
Meet or exceed individual sales targets and conversion-rate goals using effective sales techniques and an understanding of customer needs.
Greet customers and perform initial identification verification.
Assist new customers with state-required forms and update customer information in the system as needed.
Maintain the waiting room and stock the sales floor during downtime.
Educate customers about cannabis properties and product genetics based on their desired effects, ailments, or requests.
Fill online orders efficiently while keeping the customer experience in mind.
Handle customer complaints professionally and escalate them to management when needed.
Maintain knowledge of products, brands, and strains and keep up with current cannabis trends.
Accurately use and maintain the point-of-sale system.
Follow cash-handling policies and perform daily cash-management and compliance-reporting responsibilities.
Assist with product intake, inventory counts, and regular audits.
Work with the management team to increase sales and foot traffic.
Support daily compliance with dispensary policies, including state and local regulations, security and access protocols, inventory tracking, dress codes, and work schedules.