Branch Manager Jobs

About The Position

Requirements

• Demonstrated ability to make a positive difference in the community by assisting others through customer service, project management, or team support.
• 1–2 years of leadership or management experience, with proven ability to influence and lead others.
• Commitment to career advancement, taking on new challenges, and continuous learning.
• Experience guiding clients or stakeholders through processes and providing support and advice.
• Ability to support the growth of team members and foster a collaborative, inclusive environment.
• High school diploma or equivalent.
• Available to work Monday through Friday, 8:30 a.m. to 5:30 p.m., with evenings and weekends based on business needs or peak seasons.

Nice To Haves

• Associate or bachelor’s degree.
• 1–2 years of experience in consumer finance, lending, or banking.

Responsibilities

• Implement marketing plans, build business relationships, and manage daily operations to meet branch goals.
• Oversee new and refinanced loans, ensuring compliance and outstanding customer service.
• Proactively manage delinquent accounts with urgency.
• Set customer service and sales standards and address customer concerns professionally.
• Coach, mentor, and develop team members, lead by example, and foster a culture of customer service excellence and strong relationships.
• Conduct performance evaluations, provide feedback, and partner with Talent Acquisition on recruitment.
• Manage scheduling, payroll, and expenses to support efficient branch operations.

Benefits

• Paid time off.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Other voluntary coverages.
• 401(k) program with company match, available 30 days after hire starting on the first of the month.
• Employee Assistance Program.
• Emergency Relief Fund.
• Attain4All.
• Tuition reimbursement.
• Leadership Development Programs.
• Potential to earn through the Monthly Bonus Program.