Senior Branch Manager - Consumer Banking Branch Management (Hyattsville Branch)

Atlantic Union Bank Careers • Hyattsville, MD

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About The Position

The Senior Branch Manager oversees the overall performance, leadership, and operational integrity of the Hyattsville branch. This role directs day-to-day branch operations, ensures compliance with regulatory requirements, manages risk, and maintains strong operational controls. The manager leads, develops, and coaches the branch team to achieve sales, service, and community engagement goals, while driving branch growth and strengthening client relationships.

The position is accountable for branch revenues, sales, customer satisfaction, and minimizing operating losses. It deploys resources to optimize individual and team performance; implements promotional campaigns and product initiatives; and creates and manages the branch business plan. The manager maintains relationships with existing customers, conducts cold calls on prospective small business customers, and represents the bank in local community organizations. The role implements enterprise strategies at the branch level and supports teammate success, operational excellence, and long-term client loyalty. It manages experienced professionals with latitude and independence, typically implementing policies and strategies for short-term results of one year or less. Other duties may be assigned.

Requirements

• Bachelor’s degree required; an equivalent combination of education and experience may be considered.
• Typically requires 7+ years of prior leadership experience and broad management knowledge to lead teams in a department.
• Mastery-level knowledge and skills within the assigned discipline, with a broad understanding of areas within the job function, generally gained through work experience.
• Able to stand for extended periods and lift objects up to 30 pounds.
• May require travel; reliable transportation and a valid driver’s license are required if applicable.
• May require obtaining and/or maintaining NMLS registration.

Responsibilities

• Direct day-to-day branch operations and oversee overall branch performance and operational integrity.
• Ensure compliance with regulatory requirements, bank policies, and procedures; manage risk and maintain operational controls.
• Lead, develop, and coach branch teammates to achieve sales, service, and community engagement goals.
• Maximize branch revenues and sales, improve customer satisfaction, and minimize operating losses.
• Deploy resources to optimize individual and team performance.
• Prioritize, manage, and communicate promotional campaigns and product initiatives.
• Conduct cold calls on prospective small business customers and maintain and develop relationships with existing customers.
• Create and manage the branch business plan.
• Represent the bank in local community organizations.
• Implement enterprise strategies at the branch level and support operational excellence and long-term client loyalty.
• Perform other duties as assigned.

Benefits

• Position is eligible to participate in either an applicable incentive compensation plan or a discretionary profit-sharing bonus program.
• The employer provides a comprehensive benefits package; details are available on its careers benefits webpage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior