Branch Manager

Wallace Management Company•Springfield, TN

About The Position

Wallace Finance is seeking a friendly, outgoing Branch Manager to provide outstanding customer service and sales experiences. Wallace Management Company manages small loan companies with more than 125 branches in seven states and has operated in the small consumer loan business since 1980. The Branch Manager provides on-site day-to-day management and supervision of branch employees, supports employee development, and oversees branch operations and performance. The position may require occasional travel.

Responsibilities

  • Provide on-site day-to-day management and supervision of branch employees.
  • Train new employees and develop their skills and understanding of company policies, branch operations, procedures, and laws governing the consumer finance business.
  • Keep the District Manager informed about overall branch performance.
  • Motivate employees and maintain branch production by achieving company standards.
  • Grow accounts and receivables by obtaining new borrowers and retaining existing borrowers.
  • Prepare reports as required by management.
  • Maintain good customer relations.
  • Maintain internal audits at a satisfactory or better level.
  • Ensure all delinquent work is completed each day.
  • Handle serious customer issues that require management assistance.

Benefits

  • Low-cost employee health, dental, vision, and life insurance for full-time team members.
  • 401(k) plan with company match.
  • Paid holidays and vacation time.
  • Monthly bonus opportunities.
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