Branch Manager - To 60K - Rockford, IL - Job 3857-5035

The Symicor Group•Rockford, IL

1d•Onsite

About The Position

The client is seeking a Branch Manager for its Rockford, Illinois market. The role manages branch activities, including teller operations, customer service, loan processing, collections, and personnel administration. The Branch Manager oversees branch procedures and controls, develops and leads staff, supports customer-focused sales, and ensures routine operational and management requirements are completed accurately and on time. The position is not remote.

Requirements

Bachelor’s degree in Business or a related field.
Knowledge and experience using PCs, calculators, fax machines, and copiers.
Goal-oriented and highly motivated.
Excellent oral and written communication skills.
Ability to handle customer concerns and problems, meet deadlines, prioritize, multitask, and make sound decisions.
Strong leadership and motivational skills.
In-depth knowledge of loan and teller functions.

Nice To Haves

A related master’s degree is preferred.

Responsibilities

Develop and implement branch goals.
Prepare accurate monthly board reports and submit them by management’s deadline.
Plan, organize, motivate, train, and communicate with staff.
Provide leadership and set a professional example in conduct, dress, attitude, and professionalism.
Coach and mentor employees, support career development, address improvement needs, and provide documented counseling when instructed.
Submit required monthly forms to management, including maintenance/branch image and customer service monitoring forms.
Verify teller, vault, and ATM cash as directed by bank policy.
Recommend revisions to branch policies and procedures, develop new policies and procedures for upper-management approval, and implement requested procedural changes.
Approve branch sick leave, annual leave, and PTO, obtaining approval when necessary.
Ensure cash controls and individual accountability comply with regulations and accepted accounting principles.
Complete timecards before the Human Resources deadline.
Ensure proper housekeeping and communicate issues to the appropriate person.
Maintain sufficient supplies and forms for daily operations.
Coordinate with indirect partners when necessary and ensure timely funding of indirect deals.
Participate actively in civic organizations in the community.
Supervise branch activities and ensure established procedures are implemented.
Develop, train, and motivate staff to achieve optimum efficiency.
Participate in needs-based sales by offering products and services to customers, and motivate, train, and support staff in doing the same.
Perform other duties as assigned.