Bank Manager Jobs

About The Position

Requirements

• High school diploma or equivalent required
• Knowledge of basic math
• Minimum of 5 years of progressive retail banking, cash handling experience, account servicing, HELOC origination and processing, treasury solutions, and business banking is preferred.
• Proficient with use of technology, including banking systems that include Premier UI, Mantl, Verafin, CheckFree (preferred by not required).
• Experience in leading and mentoring peers.
• Detail oriented with strong organizational and critical thinking skills.
• Comfort with digital banking tools and ability to educate clients on their use.
• Knowledge of a wide range of Microsoft Office software applications is preferred.

Nice To Haves

• Some college preferred
• Premier UI, Mantl, Verafin, CheckFree (preferred by not required)
• Knowledge of a wide range of Microsoft Office software applications is preferred.

Responsibilities

• Model CSB’s Core Values in all decisions and interactions.
• Ensure staff deliver meaningful client conversations to uncover needs.
• Resolve escalated client issues, ensuring positive outcomes and retention.
• Oversee all branch operations: teller, TCR, ATM, vault, and security processes.
• Ensure daily tasks are completed: NSF decisions, non-post review, wire approvals.
• Maintain full accountability for audit cycles and corrective actions.
• Support loan origination (consumer, HELOC, small business) with accuracy and compliance.
• Manage Treasury Management referrals and collaborate with TM officers.
• Monitor and support outbound calling programs; ensure team follow-through.
• Provide staff supervision, coaching, and performance management.
• Use training checklists and proficiency scorecards to evaluate staff readiness.
• Manage staffing schedules and ensure coverage for branch and market needs.
• Serve as final decision-maker for all branch operations, compliance, and client service.
• Hold accountability for branch performance metrics including deposits, loans, and profitability.
• Drive branch portfolio growth through acquisition and relationship deepening.
• Represent CSB at community events and networking opportunities.
• Build partnerships with Treasury Management, Commercial, and Mortgage teams.
• Lead staff development and training in products, services, lending, and compliance.
• Conduct timely performance evaluations and set development plans.
• Mentor high-potential staff for succession planning.
• Develop and execute the branch business plan aligned with bank goals.
• Monitor branch performance metrics and adjust strategies to meet objectives.
• Support and reinforce a sales and service culture that aligns with CSB’s strategic priorities.
• Complete all compliance, audit, and leadership training on schedule.
• Ensure adherence to BSA, AML, KYC, and privacy standards.
• Acquire and maintain the required knowledge of State and Federal Banking regulations and policies.
• Proficient in operating computers and calculators with accuracy and efficiency.
• Must have excellent customer relation skills.
• Ability to prioritize and manage multiple responsibilities effectively.
• Strong communication, coaching, and community engagement skills.